explorer.exe has stopped working & hangs laptop untill restart.


  1. Posts : 2
    windows 7 ultimate sp1 64bit,8 Pro 64bit,8.1 Pro 64bit
       #1

    explorer.exe has stopped working & hangs laptop untill restart.


    Description
    Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
    Faulting module name: BsExtendFunc.dll, version: 0.0.0.0, time stamp: 0x50bf2210
    Exception code: 0xc0000005
    Fault offset: 0x0000000000022af6
    Faulting process id: 0x74c
    Faulting application start time: 0x01cff292fc21a000
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\BsExtendFunc.dll
    Report Id: 4e1a3495-5e88-11e4-a5bf-b0104195ca88



    it is saying.But I couldn't solve anyway.I've tried everything from youtube & google support.I tried sfc scan,regedit,cleared the key of winrar etc.No successful result.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Welcome to our forum p04sin.

    If it was my computer the first thing I would do is this Tutorial by Brink.
    It's a way of checking Windows 7 System files.Please read carefully.

    SFC /SCANNOW Command - System File Checker
      My Computer


 

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