laptop fails to hibernate, tried all possible solutions.

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  1. JeepRider
    Posts : 34
    Windows 7 Ultimate 64 bit
       New #1

    laptop fails to hibernate, tried all possible solutions.


    i looked all around on yahoo answers and other forums, and i tried everything they said, and nothing helped. when i hibernate it, the hard drive works real hard, then just stops short, stays powered on with black screen, but hard drive is not working. everything else works fine, but hibernation. any ideas? windows 7 ultimate 64-bit running on dell latitude d620
    Last edited by JeepRider; 02 Jan 2015 at 12:32. Reason: added laptop model and brand, and took out blue alienware edition, causing too much problems.
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    HI JeepRider and welcome to the forum.

    I don't quite understand what this means. Could you give more detail.

    From your post.

    windows 7 blue alienware edition/ultimate 64-bit running on dell latitude d620
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  4. JeepRider
    Posts : 34
    Windows 7 Ultimate 64 bit
    Thread Starter
       New #3

    this is a strip down version of windows 7, its named blue alienware edition, but after some updates, it says windows 7 ultimate at the login screen. to simplify it, its windows 7 ultimate with an alienware skin package, and it is running on a dell latitude d620 laptop.
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  6. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #4

    If you have a COA, why don`t you install a legitimate version of windows .
    Last edited by AddRAM; 22 Apr 2015 at 17:47.
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  7. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #5

    As far as I know Microsoft has never made a blue alienware edition.

    So we need to start from square 1.

    Please complete this and post the log here.

    Windows Genuine and Activation Issue Posting Instructions
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  8. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #6

    Do you have a hiberfile. Try this command: powercfg -h on
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  10. JeepRider
    Posts : 34
    Windows 7 Ultimate 64 bit
    Thread Starter
       New #7

    hibernation is enabled, and i did that command. i did mess with some stuff in the bios, but i didnt think any of it had to do with hibernation, or had the possibility to screw it up. one thing i did change was HDD performance mode.(i say this because i know hibernation writes the stuff to the hard drive to save your work) it was on "minimal", but i changed it to "performance". could that have messed it up?
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  11. JeepRider
    Posts : 34
    Windows 7 Ultimate 64 bit
    Thread Starter
       New #8

    Layback Bear said:
    As far as I know Microsoft has never made a blue alienware edition.

    So we need to start from square 1.

    Please complete this and post the log here.

    Windows Genuine and Activation Issue Posting Instructions
    they never did. its a custom version of ultimate.
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  12. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #9

    Please post the logs I requested in my post #5.
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  13. JeepRider
    Posts : 34
    Windows 7 Ultimate 64 bit
    Thread Starter
       New #10

    Layback Bear said:
    Please post the logs I requested in my post #5.
    i will do that, but im extremely iffy on putting info out online, especially about my computer in fear of being hacked. sounds crazy, but it could happen. what does this thing do or tell you?
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