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Windows 7: I am having several unexpected crashes on my Windows 7 Home Premium

08 Jan 2015   #1

Windows 7 Home Premium 64 bit
I am having several unexpected crashes on my Windows 7 Home Premium

I am having several unexpected crashes on my Windows 7 Home Premium. The following items just stop working or crash:
HP Simple Pass 2011, Flash Player (using newest versions of Flash Player and Firefox), AMD-ATI Video Driver, Screen Saver, and Windows Explorer when I go to System>View amount of Ram and processor speed, and Firefox. All of these have started crashing and I have no idea why. I have used Housecall from Trend Micro, ZoneAlarm Security Suite, Malwarebytes Anti-Malware Premium, done numerous scans for viruses, infections, etc. and all of them say there are no problems. This didn't start happening until about a week ago when I did a manual update on Windows Update that was available and I also installed VLC Player because I wanted to be able to play flv files. I didn't get the result I wanted so I uninstalled VLC Player. Can someone here help? Thank you in advance, Fish4Bass.

Manufacturer: Hewlett-Packard Company
Model: s5-1160 Pavilion Slimline
Rating: 5.1 Windows Experience Index
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10GHz
Installed Memory (RAM) 6.00 GB
System Type: 64-bit Operating System

Windows 7 Home Premium
Copyright 2009 Microsoft Corporation. All rights reserved
Service Pack 1

My System SpecsSystem Spec
08 Jan 2015   #2

Win7 Ultimate X64

The first and simplest option would be to use system restore to roll back your computer to a time before the problems started

System Restore

Another option would be to try a clean boot to remove start up items to see if the problem is caused by software/drivers clashing or causing problems

Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
08 Jan 2015   #3

Windows 7 Home Premium 64 bit

Thank you Pauly. I had already tried to do a system restore and even though I had system restore ON, oddly there were no system restore points available...very strange indeed. I guess I will have to periodically create restore points myself once I get these problems corrected. I will try your second suggestion and get back to this thread after I have tried that. Thank you again. F4B
My System SpecsSystem Spec


 I am having several unexpected crashes on my Windows 7 Home Premium

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