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Windows 7: My laptop is stuck on shut down screen after installing updates!

17 Jan 2015   #1

My laptop is stuck on shut down screen after installing updates!


I have a Dell laptop running Windows 7 Home Premium which is stuck on the shutting down screen after I pressed install and shut down computer.

I have left it plugged in so it doesn't run out of battery and shut down.

How do I fix this?

My System SpecsSystem Spec
17 Jan 2015   #2

Windows 7 Home Premium 64bit

Ah, I have exactly the same problem! My Windows 7 Home Premium is an Acer though. You can view my thread for the details of my progress with this problem.

Laptop has been shutting down for 7 hours after update, please help!

Anyway, mine has been stuck for 10 hours total, so I decided to hold down the power button until it's dead. Not a very good idea, but I can't think of any other way. After that, I turned the pc back on. The pc seems to run normally. But then when I shut the pc down again, it decided to install more updates. This is when things get ugly on my part. Sometime during this second shutdown update process, I got a blue screen of death. So yeah, best not follow what I did. But should you decide to hold that power button and then turn the pc back on, I recommend that you set the windows updates settings to "never check for updates" so that when you do a shutdown again, the updates won't install, thus saving your pc from a potential blue screen of death.

Oh yeah, have you ever got a "Failure configuring windows updates. Reverting changes."? I got that at least 2 times already.
My System SpecsSystem Spec
18 Jan 2015   #3


Ok that's great. I took some of the advice on the other thread and it resolved my problem.

Thanks for that mate!
My System SpecsSystem Spec


 My laptop is stuck on shut down screen after installing updates!

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