My laptop was frozen..plz help..i don't want to lose it

Page 1 of 2 12 LastLast

  1. Posts : 37
    Windows 7 Pro 64 bit
       #1

    My laptop was frozen..plz help..i don't want to lose it


    Hello.
    My HP laptop got frozen and i had to take out the battery to restart it. I had lost my previous ACER laptop in this same way.
    It starts from here and goes up to start restarting all of a sudden and then getting completely dead. It seems to be a HW prob.

    Someone please check my logs etc to find the real issue. I am nervous.

    PS: No new software was installed and no virus is there.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    One of our members will come by shortly to help. In the meantime try downloading your files, again, they re not here.
      My Computer


  3. Posts : 37
    Windows 7 Pro 64 bit
    Thread Starter
       #3

    Please tell me which files u need.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Each member has his or her own method to solve these problems. There are no required logs for your particular situation. If you would follow these instructions, normally used for BSOD problems, we will a lot information about your computer, which would be a great help.
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  5. Posts : 37
    Windows 7 Pro 64 bit
    Thread Starter
       #5

    I hope i did right.
    My laptop was frozen..plz help..i don't want to lose it Attached Files
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    We have the information now. Someone will come by shortly to help you.
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    What is your current status, can you still use the computer or is it dead?
    Did you add any new hardware or software.
      My Computer


  8. Posts : 37
    Windows 7 Pro 64 bit
    Thread Starter
       #8

    No dead...Even my last laptop had started getting this same prob,so i know this well.
    Once starts freezing, it will happen again and again and this prob will become bigger & bigger.
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    My specialty is not hardware. I am more familiar with software problems. There are some things that I do know about your situation; the same problem with 2 computers, which is strange. There is some common element that causes this problem, something about where your computer is or what you are doing. Off the top, my guess would be that it is overheating. Do you overclock, do you clean out your computer, is it in a hot area, is it in an area that is well ventilated?
    Clean out your computer. You may want to buy some compressed air to help clean it. If you can get it to work you may want to install something like core temp to monitor your temps. Get started on this, while you wait. Lets also hope for the best.
      My Computer


  10. Posts : 37
    Windows 7 Pro 64 bit
    Thread Starter
       #10

    I keep it clean as i do regular cleaning. I suspect something else. Sometimes when i am away from my home at my farm and when there is no electricity, i run my laptop on "Home UPS 600 VA". I have heard that it causes problems in many electronic appliances. Most probably my laptops are getting killed by this. But i have to do this when there is no electricity.
    I'm curious to know about the specific part which get attacked and killed by this.. The prob which my laptops are getting have some common part getting affected.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:43.
Find Us