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Windows 7: "Com Surrogate Has Stopped Working" - Windows 7 Ultimate x32

27 Jan 2015   #1

Windows 7 Ultimate 32bit
"Com Surrogate Has Stopped Working" - Windows 7 Ultimate x32

A few months back I received an error message caused by an act that I can no longer recall. Ever since that day I have encountered hundreds of the same message and a few others every day, prohibiting me from playing games and using programs.

During these months, I have read every forum, read every tutorial, and attempted every solution handed to me by Google - None of which have I benefited from. I own a relatively old system with modern components installed, such as a 1TB drive and an NVidia GeForce GT 610, so it takes a lot of effort to perform a fresh install of my operating system, especially since I don't own a Windows 7 Disc anymore.

My most common error:
"COM Surrogate has stopped working."

Problem Details:
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc6b7
Fault Module Name: ESENT.dll
Fault Module Version: 6.1.7601.17577
Fault Module Timestamp: 4d79b255
Exception Code: c0000005
Exception Offset: 0016c6a5
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: f79b
Additional Information 2: f79b35014881a7ad1e09f6ee43f0ccaa
Additional Information 3: fe05
Additional Information 4: fe05ee44968a0554ebe2fca1946c44b6

Every time I do something or a program tries to do something, this error will appear repeatedly and will halt a program during the encounter. Roblox is an MMORPG I once played on routine, but now fails at performing everything due to this error, and I would really enjoy being able to play it again.

Next up is the AcGenral.DLL file. Now, I have resolved this specific issue by disarming TrustedInstaller's guard over the file and swapping out the DLL with a fresh copy of it. Ever since I did this (Yesterday ), I haven't met with any new epidemics nor the AcGenral error.

Finally, an occasional "Windows Host Process has stopped working.", and it mentions the DLLHOST file. I have done some checks with the file in my system and so far I have concluded that it is not a virus.


I would truly appreciate any help offered to me, I will be monitoring this thread, and I will allow a remote assistance request if necessary. :)

My System SpecsSystem Spec
28 Jan 2015   #2

Windows 7 Ultimate 32bit

Has anyone attempted to help solve my issue? I'm really looking forward to being able to do stuff with my computer again...
My System SpecsSystem Spec

 "Com Surrogate Has Stopped Working" - Windows 7 Ultimate x32

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