Stop Error 116 BSOD

seekermeister · 05 Nov 2009

Judging from what little that I found Googling, I doubt that this question is going to do very well, but I shall try regardless.

The OS is crashing when viewing a flick in TVU Player. So far, this is the only time this occurs, I can watch a variety of other video apps without any problem (knock on wood). What I did find searching seemed to point to a general concensus that the root of the problem was the Nvidia driver, but those posts were over a year old, and I would hope that Nvidia would have gotten it straight by now.

The process mentioned in the BSODs is nvlddlkm.sys, which obviously is part of the nvidia drivers. I'm currently using the latest Nvidia driver, and it didn't sound like going back to an older driver was likely a solution.

Since this appears to only effect TVU Player, one might think that it is the culprit, but I have tried several different versions of it without an improvement. Bottom line is whether anyone has any relevant suggestions, other than just stabbing in the dark?

zigzag3143 · 06 Nov 2009

seekermeister said:

Judging from what little that I found Googling, I doubt that this question is going to do very well, but I shall try regardless.

The OS is crashing when viewing a flick in TVU Player. So far, this is the only time this occurs, I can watch a variety of other video apps without any problem (knock on wood). What I did find searching seemed to point to a general concensus that the root of the problem was the Nvidia driver, but those posts were over a year old, and I would hope that Nvidia would have gotten it straight by now.

The process mentioned in the BSODs is nvlddlkm.sys, which obviously is part of the nvidia drivers. I'm currently using the latest Nvidia driver, and it didn't sound like going back to an older driver was likely a solution.

Since this appears to only effect TVU Player, one might think that it is the culprit, but I have tried several different versions of it without an improvement. Bottom line is whether anyone has any relevant suggestions, other than just stabbing in the dark?

Can you go into c:\windows\minidump, zip the dump file, and upload it to us for debugging? We may find out some additional info

Ken

kegobeer · 06 Nov 2009

Other than installing it in Vista or XP compatibility mode, and making sure to run in in compatibility mode, I can only suggest that you let the developers know about the problem.

seekermeister · 06 Nov 2009

zigzag3143 said:

Can you go into c:\windows\minidump, zip the dump file, and upload it to us for debugging? We may find out some additional info

Ken

I didn't know that I could upload a zip, but here it is:

Klamfyr · 28 Jan 2012

Did you find a solution, having the exact same problem with SLI geforce 9800gt. Same error, pc won't boot with any of the nvidia drivers.

smarteyeball · 28 Jan 2012

Does the PC POST properly? (turns on without trouble, only crashes when loading windows etc)

If no drivers are working, or the PC is not booting then it's more than possible that one of the cards are dying/dead.

Remove one of the cards and swap them around to test.