error code 0x8000FFFF

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  1. Posts : 166
    Windows 7 Home Premium 64bit
       #21

    Just for future reference, if you have an actual error code, plug it into bing or your search engine of choice, and you will soon know what it's all about.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #22

    Lets wait for Jacee to look into things first...I have messaged her to have a look for you.

    In my opinion MSE and Malwarebytes is fine - it works for me.
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #23

    Looks like 'adware' ....

    Download DDS from one of these links:
    DDS.com


    DDS.pif
    • Disable any script blocking protection (anti-virus, etc)
    • Double click the dds icon to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt <--- will be minimized in the task tray
    • Save both reports to your desktop.
    Include the contents of both logs in your next post. Please don't .ZIP! The scan will instruct you to post Attach.txt as an attachment.
      My Computer


  4. Posts : 397
    Windows 7 Home Premium 64-Bit SP1
    Thread Starter
       #24

    Hi here are the DDS reports you requested.
    Last edited by americancritic2; 02 Apr 2017 at 23:52.
      My Computer


  5. Posts : 397
    Windows 7 Home Premium 64-Bit SP1
    Thread Starter
       #25

    I ran Mlwarebytes again and saved it to my desktop. it came back with more torjan's. I saved it as a text.file and will upload it as a text file. I had malwarebytes delete the Trojans but it will show in the text.file.

    I hope these files will help with getting to the bottom of some of the problems with my system.

    Jacee I am glad to see you are still here it has been about 3 years or so since I have been on the forum and so very much appreciate you looking at my problem and Golden you are great also as I know you have worked hard on this for me.

    Golden and Jacee thank you so very much for hanging in there for me.

    Americancritic...
    Last edited by americancritic2; 02 Apr 2017 at 23:52.
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #26

    Okay, Looks like you have Trojan.Sirefef.C, which is a backdoor Trojan.
    Trojan:Win32/Sirefef.C is the detection for a component of the Win32/Sirefef family- a multi-component family of malware that moderates your Internet experience by changing search results and generating pay-per-click advertising revenue for its controllers. The family consists of multiple parts that perform different functions, such as downloading updates and additional components, hiding existing components, or performing a payload.
    ]

    These are the most dangerous, and most widespread, type of Trojan.
    Backdoor Trojans provide the author or ‘master’ of the Trojan with remote ‘administration’ of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.
    ****If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums.
    You should consider them to be compromised.
    ****They should be changed by using a different computer and not the infected one, if not an attacker may get the new passwords and transaction information.
    Banking and credit card institutions should be notified of the possible security breech!

    Copy and paste these lines in Note pad.

    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0


    Save as flush.bat to your desktop.
    Right click on the flush.bat file to run it as Administrator. Your computer will restart.


    Please download AdwCleaner by Xplode and save to your Desktop.



    Step 1.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
    Step 2.
    Using AdwCleaner v3: Scan & Clean:
    This time click on the Clean button.
    Press OK when asked to close all programs and follow the onscreen prompts.
    Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
    Copy and paste the contents of that logfile in your next reply.
    A copy of that logfile will also be saved in the C:\AdwCleaner folder


    ******Post both .txt logs
      My Computer


  7. Posts : 397
    Windows 7 Home Premium 64-Bit SP1
    Thread Starter
       #27

    I have done what you asked and this is the file. # AdwCleaner v4.110 - Logfile created 10/02/2015 at 17:28:12
    # Updated 05/02/2015 by Xplode
    # Database : 2015-02-09.1 [Server]
    # Operating system : Windows 7 Home Premium Service Pack 1 (x64)
    # Username : Tom - TOM-PC
    # Running from : C:\Users\Tom\Downloads\AdwCleaner.exe
    # Option : Cleaning
    ***** [ Services ] *****

    ***** [ Files / Folders ] *****
    Folder Deleted : C:\Users\Tom\Favorites\Links\Tutorials
    Folder Deleted : C:\ProgramData\Online
    Folder Deleted : C:\ProgramData\Uniblue
    Folder Deleted : C:\ProgramData\Spyware Clear
    Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverRestore
    Folder Deleted : C:\Program Files (x86)\globalUpdate
    Folder Deleted : C:\Program Files (x86)\iMesh Applications
    Folder Deleted : C:\Program Files (x86)\DriverRestore
    Folder Deleted : C:\Program Files (x86)\Spyware Clear
    Folder Deleted : C:\Users\Tom\AppData\Local\globalUpdate
    Folder Deleted : C:\Users\Tom\AppData\Local\PackageAware
    Folder Deleted : C:\Users\Tom\AppData\Local\CrashRpt
    Folder Deleted : C:\Users\Tom\AppData\Local\Pro_PC_Cleaner
    Folder Deleted : C:\Users\Tom\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Tom\AppData\LocalLow\mediabarim
    Folder Deleted : C:\Users\Tom\AppData\LocalLow\wincoreimband
    Folder Deleted : C:\Users\Tom\AppData\Roaming\AnyProtectEx
    Folder Deleted : C:\Users\Tom\AppData\Roaming\Optimizer Pro
    Folder Deleted : C:\Users\Tom\AppData\Roaming\UpdaterEX
    Folder Deleted : C:\Users\Tom\AppData\Roaming\Spyware Clear
    Folder Deleted : C:\Users\Tom\Documents\Optimizer Pro
    File Deleted : C:\Users\Tom\AppData\Local\Temp\Uninstall.exe
    File Deleted : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\skj39lc5.default\user.js
    File Deleted : C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
    File Deleted : C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
    ***** [ Scheduled tasks ] *****
    Task Deleted : APSnotifierPP1
    Task Deleted : APSnotifierPP2
    Task Deleted : APSnotifierPP3
    Task Deleted : ProPCCleaner_Start
    Task Deleted : ProPCCleaner_Popup
    ***** [ Shortcuts ] *****
    Shortcut Disinfected : C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
    Shortcut Disinfected : C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
    Shortcut Disinfected : C:\Users\Tom\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
    Shortcut Disinfected : C:\Users\Tom\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk
    ***** [ Registry ] *****
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\DNSBHO.dll
    Key Deleted : HKLM\SOFTWARE\Classes\Applications\iMesh_V11_en_Setup.exe
    Key Deleted : HKLM\SOFTWARE\Classes\Applications\iMeshV11.exe
    Key Deleted : HKLM\SOFTWARE\Classes\driverscanner
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdate.OneClickProcessLauncherMachine
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdate.OneClickProcessLauncherMachine.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoCreateAsync
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoCreateAsync.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreClass
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreClass.1
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreMachineClass
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CoreMachineClass.1
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CredentialDialogMachine
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.CredentialDialogMachine.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachine
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachine.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachineFallback
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassMachineFallback.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassSvc
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.OnDemandCOMClassSvc.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.ProcessLauncher
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.ProcessLauncher.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3COMClassService
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3COMClassService.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachine
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachine.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachineFallback
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebMachineFallback.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebSvc
    Key Deleted : HKLM\SOFTWARE\Classes\globalUpdateUpdate.Update3WebSvc.1.0
    Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
    Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT1066435
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{3278F5CF-48F3-4253-A6BB-004CE84AF492}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{577975B8-C40E-43E6-B0DE-4C6B44088B52}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{AC662AF2-4601-4A68-84DF-A3FE83F1A5F9}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02A96331-0CA6-40E2-A87D-C224601985EB}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3278F5CF-48F3-4253-A6BB-004CE84AF492}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3B5702BA-7F4C-4D1A-B026-1E9A01D43978}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{577975B8-C40E-43E6-B0DE-4C6B44088B52}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5E89ACE9-E16B-499A-87B4-0DBF742404C1}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{69F256DF-BA98-45E9-86EA-FC3CFECF9D30}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E87FC94-9866-49B9-8E93-5736D6DE3DD7}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7E49F793-B3CD-4BF7-8419-B34B8BD30E61}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{834469E3-CA2B-4F21-A5CA-4F6F4DBCDE87}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8529FAA3-5BFD-43C1-AB35-B53C4B96C6E5}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{ADBC39BE-3D20-4333-8D99-E91EB1B62474}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E06CA7F5-BA34-4FF6-8D24-B1BDC594D91F}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F6421EE5-A5BE-4D31-81D5-C16B7BF48E4C}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD8E81D0-F5FE-4CB1-9AEA-1E163D2BAB78}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5E89ACE9-E16B-499A-87B4-0DBF742404C1}
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
    Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
    Key Deleted : HKCU\Software\AnyProtect
    Key Deleted : HKCU\Software\Compete
    Key Deleted : HKCU\Software\eSupport.com
    Key Deleted : HKCU\Software\GlobalUpdate
    Key Deleted : HKCU\Software\Imesh
    Key Deleted : HKCU\Software\InstalledBrowserExtensions
    Key Deleted : HKCU\Software\Optimizer Pro
    Key Deleted : HKCU\Software\Tutorials
    Key Deleted : HKCU\Software\UpdaterEX
    Key Deleted : HKCU\Software\DriverRestore
    Key Deleted : HKCU\Software\CoinisRS
    Key Deleted : HKCU\Software\ProPCCleanerLanguage
    Key Deleted : HKCU\Software\ProPCCleanerConfig
    Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\mediabarim
    Key Deleted : HKCU\Software\AppDataLow\Software\TheBestDeals
    Key Deleted : HKLM\SOFTWARE\CompeteInc
    Key Deleted : HKLM\SOFTWARE\GlobalUpdate
    Key Deleted : HKLM\SOFTWARE\InstalledBrowserExtensions
    Key Deleted : HKLM\SOFTWARE\Tutorials
    Key Deleted : HKLM\SOFTWARE\Uniblue
    Key Deleted : HKLM\SOFTWARE\IGS
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\UpdaterEX
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Setup Support for Consumer Input
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IGS
    Key Deleted : [x64] HKLM\SOFTWARE\InstalledBrowserExtensions
    Key Deleted : [x64] HKLM\SOFTWARE\ShopperPro
    ***** [ Web browsers ] *****
    -\\ Internet Explorer v11.0.9600.17496

    -\\ Mozilla Firefox v

    -\\ Google Chrome v40.0.2214.111
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3322288&octid=EB_ORIGINAL_CTID&ISID=M8F602462-EE90-476B-B048-6C6F6DA58652&SearchSource=58&CUI=&UM=5&UP=SP5A6E20C2-0A82-4BE4-A80C-E6E583A71D44&q={searchTerms}&SSPV=&SSPV=
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3322288&octid=EB_ORIGINAL_CTID&ISID=M8F602462-EE90-476B-B048-6C6F6DA58652&SearchSource=58&CUI=&UM=5&UP=SP5A6E20C2-0A82-4BE4-A80C-E6E583A71D44&q={searchTerms}&SSPV=&SSPV=
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://binkiland.com/results.php?f=4&q={searchTerms}&a=bnk_coinis_15_06&cd=2XzuyEtN2Y1L1QzuyEtDyCtCzzyCyByDtCyEyCzztCtAtA 0AtN0D0Tzu0StCtCtAtBtN1L2XzutAtFyBtFyBtFyDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyEyEyB0ByCyC tAtDtGyCzyyE0CtGzyyBtBtDtGtDyD0C0BtGyC0FyC0CyCtAtByC0C0A0FtA2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0EtC0Czy0CtC0D yBtGzytC0D0FtGyE0CtAtAtG0AyCyEzztGyD0A0CtA0FzyzztByCzyyE0F2Q&cr=1505471931&ir=
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://taplika.com/results.php?f=4&q={searchTerms}&a=tlk_dnldstr_15_06_ie&cd=2XzuyEtN2Y1L1QzuyEtDyCtCzzyCyByDtCyEyCzztC tAtA0AtN0D0Tzu0StCtCtAtAtN1L2XzutAtFyBtFtBtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyBzy0E0C yEtC0DyDtG0EyEyB0EtGtD0Fzy0CtGyC0DzzyDtGtDyBtD0E0CyB0CtAyEtD0DyD2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyE0FtC0Azz 0E0EtCtGyB0A0DyCtGyE0A0AtAtGzzzyzzzytGtAzytBzztAyD0Dzz0BtA0FtC2Q&cr=583196304&ir=
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://taplika.com/results.php?f=4&q={searchTerms}&a=tlk_dnldstr_15_06_ie&cd=2XzuyEtN2Y1L1QzuyEtDyCtCzzyCyByDtCyEyCzztC tAtA0AtN0D0Tzu0StCtCtAtAtN1L2XzutAtFyBtFtBtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyBzy0E0C yEtC0DyDtG0EyEyB0EtGtD0Fzy0CtGyC0DzzyDtGtDyBtD0E0CyB0CtAyEtD0DyD2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyE0FtC0Azz 0E0EtCtGyB0A0DyCtGyE0A0AtAtGzzzyzzzytGtAzytBzztAyD0Dzz0BtA0FtC2Q&cr=583196304&ir=
    [C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www-searching.com/search.aspx?s=F28ztutdk0000,21a894c9-f508-45d8-badf-00bb6302354d,&q={searchTerms}
    *************************
    AdwCleaner[R0].txt - [15460 bytes] - [10/02/2015 17:21:56]
    AdwCleaner[S0].txt - [15188 bytes] - [10/02/2015 17:28:12]
    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [15248 bytes] ##########

    How ever the adware deleted all my favorites files.
    Last edited by americancritic2; 11 Feb 2015 at 15:29.
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #28

    How ever the adware deleted all my favorites files.
    We'll get them back, later. :)

    I'd like you to scan your machine with ESET OnlineScan
    1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    2. Click the button.
    3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      1. Click on to download the ESET Smart Installer. Save it to your desktop.
      2. Double click on the icon on your desktop.
    4. Check
    5. Click the button.
    6. Accept any security warnings from your browser.
    7. Check
    8. Push the Start button.
    9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    10. When the scan completes, push
    11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    12. Push the button.
    13. Push
      My Computer


  9. Posts : 397
    Windows 7 Home Premium 64-Bit SP1
    Thread Starter
       #29

    Hi Jacee I'm so glad you are here. I followed your instructions to the letter and it did not save anything to my desktop. I also tried to see if it was in notepad. Eset found 47 different things on my system including Trojans. I will try and find the report.
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #30

    Were you able to give the .txt file a name before you lost it?
      My Computer


 
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