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Windows 7: windows 7 freezing up

19 Feb 2015   #1

windows 7 freezing up

freezes up a Norton in both regular a safe mode.cures it for 15-20 min and starts freezing up again.And the mouse gets to a point I cannot control it.

My System SpecsSystem Spec
20 Feb 2015   #2
Microsoft MVP


Work through the Troubleshooting Steps for Windows 7.

Try uninstalling the Norton bloatware long enough to see if it helps, consider running one of the recommended AV's which give no problems to Win7.
My System SpecsSystem Spec
20 Feb 2015   #3

Windows 7 Ultimate x64


Sorry for the trouble. I am Vineeth and I am from the Norton Support team.

When the computer runs slow, can you open Task Manager and see which process is consuming high CPU? Also, start the computer in Safe Mode with Networking and then run a scan with the free Norton Power Eraser tool:


Norton Support
My System SpecsSystem Spec


 windows 7 freezing up

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