Internet won't connect with ethernet cable.


  1. Posts : 225
    Microsoft Windows 10 Professional 64-bit
       #1

    Internet won't connect with ethernet cable.


    Hey everyone, got an issue that's stumping me.

    I bought a new computer here at work, and am having issues getting the ethernet port to work. I know the port itself works because it worked on Windows 7 when I first got the computer, but when I got it, I immediately did a clean install of Windows 8.1(media that came with the computer so I know it's compatible). Since I've installed Windows 8.1, it hasn't worked.

    Things I've tried:
    -Disabling the ethernet adapter and re-enabling it.
    -Uninstalling the ethernet driver and restarting the computer to have it installed again.
    -Unplugging and re-plugging in the switch, router, and modem.
    -Tried cable on a different computer to make sure it wasn't my cable or port.
    -Tried a different cable with my current computer.

    I don't know what else to do.

    I get this error:



    I've tried ipconfig /release and ipconfig /renew, and it doesn't change a thing.
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    In elevated command:
    Code:
    ipconfig/all
    Post output
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3

    Default Gateway . . . . . . . . . : 10.10.10.1
    DHCP Server . . . . . . . . . . . : 10.10.10.10
    DNS Servers . . . . . . . . . . . : 10.10.10.10
    192.168.1.10


    The 10.10.10 stuff is for the wireless connection. Did you enter 192.168.1.10 manually?
    What is 10.10.10.1 and 10.10.10.10 ?

    Is this really a fresjh win8.1 install? No special services like APPLE BONJOUR service installed?
      My Computer


 

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