I can print color from a word doc, a website, pretty much anywhere except in My Pictures file. I spent an hour with someone from Canon (have a Canon printer) and he said it was a Windows problem. I do not have grayscale checked, and again the color printing is only affected by anything from my windows picture file. It just started happening a few weeks ago. Very frustrated. Any help would be greatly appreciated.
You`re saying a picture downloaded from a camera, phone etc. will not print out in color ?
Maybe uninstall the Canon drivers and re install.
hi can you save a pic to the desktop and print in color. try a different photo viewer to print from. what program do you use to open the photos with?
microsoft office picture manager--and when I saved one to desktop, same thing (in fact if I do a preview, it shows up there too as black and white)
Interesting...with windows photo viewer and microsoft picture manager (which I usually use to edit) it comes out b/w. But if I open with Paint, it prints in color (bad for printing though---it prints a larger size even at the smallest setting)
interesting i would have to say. i think i would run a check on the file system SFC /SCANNOW Command - System File Checker
hmmm...thanks for suggestion, but after clicking on that link, the warning has me concerned about doing that. Thanks anyhow. (Just realized that I am in 7 forum and I have windows 8---but when I googled this problem I saw people with the same problem going back to 2008---and no solutions
it is printer driver problem, try get another picture editor program like irfanview, paint.net , gimp, etc and try it again.... i have this problem too with inbuild windows 8 photo viewer.
a sfc runs the same in 8, no problem running it. What are you worried about ?
Windows 8 Forums
Just un install the Canon drivers and software and re install, and change your default program to open pictures to windows photo viewer.
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