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#1
Laptop shuts down but will not power off
I am running Windows 7 Home premium. On Start/Shut down the computer appears to shutdown normally except that it will not power off. The power light and the WiFi light remain on. This state continues indefinitely. The machine cannot be restarted by clicking the power switch.
When I force a power off (by holding the power switch down or momentarily removing the battery) and then start the machine by clicking on the power switch, it comes up normally with no complaint of an abnormal shutdown or asking if I want Windows to start normally. Therefore I conclude the shutdown completed except for the power off.
Start/Restart works normally. The machine will complete the shutdown including the power light going off for a short time. Then the light will come back on and the machine comes up normally.
Booting in safe mode and then Start/shutdown fails similarly.
Any help will be MUCH appreciated.