how to get around a forgotten administrator password


  1. bobkat98
    Posts : 6
    win7 home 64 bit
       New #1

    how to get around a forgotten administrator password


    Trying to help a friend who has been given a laptop by her daughter. It is very slow and I would like to get rid of unwanted programmes and other clutter on it.

    Every time I attempt to do anything, it pops up the admin box and askes for the admin password. I have spoken to the daughter but she cannot remember what she used.

    How can I get into it and change the administrator without buying a programme to do it?

    Thanks

    bobkat98
      My Computer
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  3. archer
    Posts : 7,379
    Windows 7 ultimate x64
       New #2

    Hi, Welcome to Seven forums.

    Try this tutorial. hope this helps.

    Keep us posted.
    Last edited by Brink; 26 Feb 2015 at 09:53. Reason: updated link
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  4. spike999
    Posts : 26
    (3 comps)Win7-1 ea. Home Premium 32,Home Premium 64,Pro 64
       New #3

    Factory reset?
      My Computer
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  6. bobkat98
    Posts : 6
    win7 home 64 bit
    Thread Starter
       New #4

    Thanks for the suggestions. Not sure what a factory reset is though.

    bobkat98
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  7. spike999
    Posts : 26
    (3 comps)Win7-1 ea. Home Premium 32,Home Premium 64,Pro 64
       New #5

    bobkat98 said:
    Thanks for the suggestions. Not sure what a factory reset is though.

    bobkat98
    Many (most?) laptops can be returned to "out of the box" condition with a certain key press. This should remove all but the original system as sold. It DOES however give you back the factory bloatware that may have been previously removed.
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  8. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #6

    Please list the exact make and model of the laptop so we can give proper advice.

    Factory reset it, as suggested, or re install windows.

    Wipe it out, start fresh. What operating system version is listed on the COA ?

    Clean Reinstall - Factory OEM Windows 7
    Last edited by AddRAM; 22 Apr 2015 at 17:47.
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