Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Shut down

03 Mar 2015   #1

Windows 7 Pro
Shut down

Recently I have been getting the following message when I shut down: Operations are in progress, Please wait. Then a delay until shutdown. Have no idea why this has started, any help appreciated.

My System SpecsSystem Spec
03 Mar 2015   #2

Windows 7 Professional x64

I would first and foremost urge you to fill out the system specs as much as possible. Many techs will not even respond if it looks like you could not be bothered to do so. I will try and give you a bit of help here and see if we can get your issue resolved. When you run in to shut down delays there can be many reasons and no one answer will work to fix all of them.

Basically things are running in the background that windows needs to send the kill signal to and there is a delay in response.

First I would have to ask if you have added any new programs or hardware (including updates to anything other than windows). Second I would ask you look at the message and see if it says anything at all about what program is taking so long. Something as simple as changing the shut down sound can cause an issue.

There is also a possibility of malware running in the background if you haven't made any recent changes. in which case I would start by running a malwarebytes scan then depending on what it finds, either start a new thread in the malware removal section or ask a mod to move this one.

You can get malwarebytes here for free.

Thirdly "operations in progress" sounds like a windows update. If it happens over and over you may have a failed update which will need further investigation.
My System SpecsSystem Spec
03 Mar 2015   #3

Windows 7 Pro

To Mohavepc:
I thought that was already in my profile, but went in and added it.

I have run Malware scans, no problems. No new equipment added. All updates seem to be current. Will try to see if I can get any info. about what is delaying
My System SpecsSystem Spec

18 Mar 2015   #4

Windows 7 Pro

I have been unable to determine what "background" programs are running. As noted before, no updates waiting, no malware problems. Still getting that message on each shutdown attempt. Any other ideas as to how to correct??
My System SpecsSystem Spec
19 Mar 2015   #5
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

A place to start would be looking in msconfig/Startup and NON Microsoft Services to see what is booting with Windows 7.
Could you post these pictures from your computer.
Use this tutorial by Brink to post pictures.

Screenshots and Files - Upload and Post in Seven Forums

Shut down-services.jpg

Shut down-start-ups.jpg

My System SpecsSystem Spec
23 Mar 2015   #6

Windows 7 Pro

Here are the two you requested

Attached Images
Shut down-startup.jpg Shut down-services.jpg 
My System SpecsSystem Spec
11 Jul 2016   #7

Windows 7 x64

The solution for me was to do a system restore to a point before the issue became known. For example, I noticed this happening in the past week or so where the computer would not shut down and the message stayed and the only way to get out was to turn off the computer.
The solution for me - and this has been twice in the past couple of years - was simply to do a system restore to a week or so before the problem started.
My System SpecsSystem Spec
12 Jul 2016   #8

Windows 7 Ultimate x64 SP1

Hey, I see this only when scheduled backup is running. I am using Acronis. It would shutdown after backup finishes (including verification if enabled).
My System SpecsSystem Spec
13 Jul 2016   #9

Windows 7 Pro

Many thanks for the two answers from bubbascant and GoKay.
My System SpecsSystem Spec

 Shut down

Thread Tools

Similar help and support threads
Thread Forum
BSOD - Occurs during Shut Down Process. Shut Down hangs then crashes
Hey there, Lenovo E440 that ran excellent until recently. About a week or two ago I got an error message about a power surge on a USB port. Didn't really seem to effect much so I moved on. Lately, when shutting down, it hangs for a few minutes... just sitting at the final "Shutting Down"...
BSOD Help and Support
Shut Down - Enable or Disable Shut Down without Logging On
How to Enable or Disable Shut Down without Having to Log On This will show you how to enable or disable all users to be able to shut down the computer without having to log on in Windows 7. This will add or remove the red shut down menu box in all Log on and Switch user screens. You will...
Shut Down Windows - Change "Install Updates and Shut Down" as Default
How to Change "Install Updates and Shut Down" as Default Choice in Shut Down Windows Dialog This will show you how to manage whether the Install Updates and Shut Down option is allowed to be the default choice in the ALT+F4 Shut Down Windows dialog and Start Menu "Shut Down" power button...
Shut Down Windows - Enable or Disable "Install Updates and Shut Down"
How to Enable or Disable "Install Updates and Shut Down" Option in Windows 7 This will show you how to enable or disable the Install Updates and Shut Down shield on the Start Menu "Shut Down" power button and option in the ALT+F4 Shut Down Windows dialog box for users in Windows 7 when...
Screen shut-off requires hard shut down
I work on my Gateway while sitting on the couch. I surf the Internet and then watch TV. I surf a little more, and then I watch more TV. Some nights, when I slide the computer near me because I've shifted in my seat, the screen will go black and I have to push the On/Off switch until the computer...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:52.
Twitter Facebook