Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Dell E5520 - explorer.exe crashing and random ocasions

09 Mar 2015   #1

Windows 7 x64 Proffesional
Dell E5520 - explorer.exe crashing and random ocasions

Hello all,

as mentioned in the title.

What has been done:
  • SFCScan - found no problem
  • Recreated users profile - no effect
  • checked Memory Memtest and HDD with WDDiag - all green

My preferable solution would be to do a clean installation as we have 2nd laptop of same configuration which is running fine, however its not an option at this moment as setting and configuring all the software present would take took long (but I guess will be part of the problem).
I have attached the explorer.exe crash dump as found in one of the tutorials.
Any help would be greatly appreciated. If you need more information please ask, I will run anything and do nearly anything to stop that thing from crashing.

My System SpecsSystem Spec
09 Mar 2015   #2

Windows 7 Enterprise x64

Hey there,

Welcome to the forum. Just throwing some ideas out there:
  • When did this issue start to occur?
  • Do you know if you have any recent restore points?
  • If you know the exact date of when the issue started to occur, use a restore point prior to the date of the issue occurring.
If you need further help with restore points, here's a good tutorial on how to use them.

Hope this helps!

All the best,

My System SpecsSystem Spec
10 Mar 2015   #3

Windows 7 x64 Proffesional

Hi and thanks,

I forgot to add that it actually started about a 4 months up to half a year ago. No precise date is known. Yes I know....
I haven't got the idea at that time sadly as I have tried the other stuff I wrote and then kinda left it out of my radar. Anyway if there were any restore points at the beginning point it this problem, I would say they are now not usable anymore.
My System SpecsSystem Spec


 Dell E5520 - explorer.exe crashing and random ocasions

Thread Tools

Similar help and support threads
Thread Forum
Somewhat random explorer.exe crashing.
Hi, sorry if this does not belong here, but as I did not know what category my problem would fall under this section seemed like the best place for it. I am having a problem on a new install without very much installed but the drivers. Sometimes soon after I login after booting up or restarting the...
General Discussion
Explorer.exe random crashing: Exception Code 0xc0000005
Anyone here know why Explorer.exe or Windows Explorer would crash almost daily with an Exception Code 0xc0000005? It is usually when I am open/closing/editing/deleting/moving images files, usually when it is one at a time because I use a png of a character in a folder with many png files, edit it...
BSOD Help and Support
BSOD Error 1033 - Internet Explorer crashing - Gadgets crashing
Hello Forum, I have the following issues - 1. First received the message on the computer from MS informing that we had an error - went to view details it said that we had a Error 1033. I went and pushed the button to get MS to fix this issue - but continually receive the message that I have...
BSOD Help and Support
Explorer keeps crashing and random BSODS
I have been driven insane by unexpected BSODS and also from time to time Windows Explorer keeps crashing on me. I updated my Nvidia drivers and I am sure I don't have any malware running. I'm hoping I can get some idea through the BSODS as to what's going on.
BSOD Help and Support
BSOD daily - New DELL Latitude E5520 (win32k.sys, dxgkrnl.sys etc.)
Hello, I have new Dell Latitude (specification: BSOD are 1-2 per day - problem is each of this crash is caused by different module! Here is the list of last 15 BSOD: SF_Diagnostic_Tool result...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:33.
Twitter Facebook