Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Dell E5520 - explorer.exe crashing and random ocasions

09 Mar 2015   #1

Windows 7 x64 Proffesional
Dell E5520 - explorer.exe crashing and random ocasions

Hello all,

as mentioned in the title.

What has been done:
  • SFCScan - found no problem
  • Recreated users profile - no effect
  • checked Memory Memtest and HDD with WDDiag - all green

My preferable solution would be to do a clean installation as we have 2nd laptop of same configuration which is running fine, however its not an option at this moment as setting and configuring all the software present would take took long (but I guess will be part of the problem).
I have attached the explorer.exe crash dump as found in one of the tutorials.
Any help would be greatly appreciated. If you need more information please ask, I will run anything and do nearly anything to stop that thing from crashing.

My System SpecsSystem Spec
09 Mar 2015   #2

Windows 7 Enterprise x64

Hey there,

Welcome to the forum. Just throwing some ideas out there:
  • When did this issue start to occur?
  • Do you know if you have any recent restore points?
  • If you know the exact date of when the issue started to occur, use a restore point prior to the date of the issue occurring.
If you need further help with restore points, here's a good tutorial on how to use them.

Hope this helps!

All the best,

My System SpecsSystem Spec
10 Mar 2015   #3

Windows 7 x64 Proffesional

Hi and thanks,

I forgot to add that it actually started about a 4 months up to half a year ago. No precise date is known. Yes I know....
I haven't got the idea at that time sadly as I have tried the other stuff I wrote and then kinda left it out of my radar. Anyway if there were any restore points at the beginning point it this problem, I would say they are now not usable anymore.
My System SpecsSystem Spec


 Dell E5520 - explorer.exe crashing and random ocasions

Thread Tools

Similar help and support threads
Thread Forum
Explorer keeps crashing and random BSODS
I have been driven insane by unexpected BSODS and also from time to time Windows Explorer keeps crashing on me. I updated my Nvidia drivers and I am sure I don't have any malware running. I'm hoping I can get some idea through the BSODS as to what's going on.
BSOD Help and Support
BSOD daily - New DELL Latitude E5520 (win32k.sys, dxgkrnl.sys etc.)
Hello, I have new Dell Latitude (specification: BSOD are 1-2 per day - problem is each of this crash is caused by different module! Here is the list of last 15 BSOD: SF_Diagnostic_Tool result...
BSOD Help and Support
Wireless card in Delll E5520 boots as disabled
I have a Dell E5520 running W7 Pro 64-bit (as installed by Dell). When I boot the computer, The wireless card tries to connect to the network, but times out. WHen I check the card's status, it shows as "disabled". I change it to "enabled" and it works jst fine until the next boot (warm or cold). ...
Network & Sharing
Windows Explorer crashing, adobe plug in crashing.
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
General Discussion
Windows explorer (not Internet explorer) is crashing
Hi all, I am using Window7 64 bit version. I have a problem when I was trying to open a folder. When I open this particular folder windows explorer is crashing and saying cannot access memory (with different addresses). All other folders are opening properly. Also, there are few vedio files in...
BSOD Help and Support
Windows Explorer (explorer.exe) is constantly crashing
hi, after 5 or 6 months of using, explorer.exe started crashing constantly, it crashes every 10-15 minutes and freezes the screen, then i restart the process and continue using. here is the problem signature : Problem Event Name: APPCRASH Application Name: Explorer.EXE
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:06.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App