Recycle Bin: deleted items not appearing in recycle bin

Good afternoon,
Hopefully someone has experienced this and can offer advice.

A user is deleting files, but they are not appearing in the recycle bin

- user is deleting from her computer, and not a network location, or flash drive
- computer is not partitioned - only has a "C" drive
- computer is W7 32-bit
- user is not a local admin
- Use has 6 different recycle bins (right-click on RB desktop icon > properties > recycle bin location); some of the locations are "My Pictures", "My Videos" etc.... We are not able to manage the size of
these locations.
- all of the RB locations are set to "Custom Size"
- have tried:
a. deleting everything out of the RB
b. (running as admin) RD /S /Q C:\$Recycle.bin
c. set to view hidden & system files/folders, gone to "C" and deleted the $RECYCLE.BIN folder. clicked yest at all the prompts, including: Do this for all current items

** after both b & c, rebooted the computer

So far, nothing has worked. Might anyone have any other suggestions?

Thanks!

Hi jkotsonas, welcome to seven forums.

Not sure if this is your issue, but with different users, each will have his/her own recycle bin and as such, items from one user won't show in another user's bin.

Is this the issue?

Hmmm... Shouldn't this be "deselected" by default? On my Win 7 machine it is; it's also deselected on both my Win 8 machines by default.

Ztruker said:

Unselect Do not move files to the Recycle Bin. Remove files immediately when deleted radio button by selecting Custom Size.

Anyway that might be the issue... the option is selected. Good post.

Thanks very for the replies everyone.

@ sygnus21 - I don't believe that is the issue. It's a fairly recently re-imaged machine, so the current user is the only one with a log on profile (aside from Admin and Public). I'll dbl check though, and if there are other profiles, I'll delete them and see if that does anything.

@ Ztruker - apologies for my vagueness. When I orig. posted "all of the RB locations are set to "Custom Size"", I was implying that the "Do not move files..." bullet was unchecked. You cannot select both, so by default if the "Custom" bullet is checked, then the "Do not move files..." is unchecked.

To add to my original post... there is no iPhone, iPod, external drive, USB stick or any 3rd party device connected to the laptop. The laptop is in a docking station/port replicator, and the only things plugged in are the external mouse, keyboard, and then the monitor.

Also note that holding down the Shift while clicking Delete or pressing the Delete key bypasses the Recycle Bin but there's usually a message/question about permanently deleting items.

Berton said:

Also note that holding down the Shift while clicking Delete or pressing the Delete key bypasses the Recycle Bin but there's usually a message/question about permanently deleting items.

Thanks Berton. Yep - I've tested myself (logged on as the user).

After I attempted "method 2" (Recycle Bin Corrupted - Cannot Delete File or Folder) from this site, I rebooted the laptop, and then as the user I created a new .txt file, saved it to the desktop and then deleted it (right click > delete w/ no shift).

Opened the RB and it was not there.

From what you are saying it appears you are not getting the standard message about moving the file to the Recycle Bin that you have to click Yes on to make it happen. Is that correct?

Berton said:

From what you are saying it appears you are not getting the standard message about moving the file to the Recycle Bin that you have to click Yes on to make it happen. Is that correct?

Thanks Berton.

Nope, sorry if I was unclear. I just verified again to be sure - I created a test .txt doc on the desktop, and when you right click and select delete, the "are you sure you want to move ...." prompt appears. You click "Yes", but when you check the RB it's not there.