Pc randomly rebooting

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  1. Posts : 9
    Windows 7 64bit
       #1

    Pc randomly rebooting


    Hi i have had this custom built pc for 12 months now and in the past 2 months my pc is rebooting and coming up with the (your pc has randomly shut down thing) i have cleaned all dust from my pc and have put a new cpu cooler in (noctua NH D15) thinking that it was the cpu overheating but it is still doing it please help i am not sure what is causing the problem
    my specs:
    OS: Windows 7 64bit
    PSU: Corsair VS 650
    Motherboard: Asus rog Maximus vi hero
    GPU: Asus R9 270x
    CPU: Intel i7 4770
    Ram: Corsair Vengeance pro 16gb (2x8gb)
    HDD: western digital caviar green 1tb
    SSD: Crucial 240gb
    cpu Cooler: Noctua NH D15
    Case: Antec ninteen hundred

    Anti Virus: Kaspersky
    Malwarebytes
      My Computer


  2. Posts : 369
    Windows 7 Pro 32bit
       #2

    Hi Big G, Welcome to SevenForums

    I am thinking you are having a BSOD, the link will lead you on the section on BSOD help and support. https://www.sevenforums.com/bsod-help-support/ but first read this instruction on how to post your BSOD info.
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 9
    Windows 7 64bit
    Thread Starter
       #3

    It isn't getting a bsod it just turns off for 2-3 seconds then turns back on with it saying unexpected shut down
      My Computer


  4. Posts : 369
    Windows 7 Pro 32bit
       #4

    As what you are experiencing, that could contribute to a BSOD, it is not necessary to see that blue screen for you to say it is BSOD.
      My Computer


  5. Posts : 9
    Windows 7 64bit
    Thread Starter
       #5

    i have checked my even't log and there is no bsod posts just pc randomly shut down and posted on bsod thread still noting
      My Computer


  6. Posts : 369
    Windows 7 Pro 32bit
       #6

    Have you tried checking your PSU and GPU? they could contribute to it too.
    Try running tests.
      My Computer


  7. Posts : 9
    Windows 7 64bit
    Thread Starter
       #7

    yeah ran Heaven Benchmark all night no problem
      My Computer


  8. Posts : 13,576
    Windows 10 Pro x64
       #8

    Is your memory running at stocks speeds, any oC of the memory without correct timings can cause blue screens and or shutting down.

    If you ruled out the cpu, the video card and drivers can cause that issue too.
      My Computer


  9. Posts : 9
    Windows 7 64bit
    Thread Starter
       #9

    yeah my memory is running at stock speeds
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    I see you have a Asus rog Maximus vi hero motherboard.
    Do you have anything over clocked?
      My Computer


 
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