Windows Failed to restart after updates

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  1. Sheryl48
    Posts : 22
    windows 7 32 bit
       New #1

    Windows Failed to restart after updates


    I have a lot of updates that are failing. Even if they succeed my computer fails to restart & runs in an endless loop restart- startup repair-unable to automatically repair this computer. I have to boot from the installation disc-format c drive-reinstall everything. Then, within a couple of weeks as the computer continues to update it starts all over again. I have tried to install one update at a time to see which update is causing this but have been unable to identify it. Right now I have updates turned off. I have just reinstalled everything all over again. I have an older computer with a lot of older programs on it. The computer will start in safe mode with networking so I know it isn't the default programs that are causing this. I have searched the web for solutions but nothing seems to work for long. Hope that you can resolve this with me. Thx
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Sheryl now to getsome details and to save you poking around inside themachine with torch etc use my ditty to get board CPU etc info.
    Using HW Info
    PART A:
    You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic.
    The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
    FOR OTHER COMPONENTS
    PART B:
    Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
    Use PART B: and post back what you can.

    Now another thing you can do are these scans
    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
    https://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2


    Plus you can do a clean up using CCleaner https://www.piriform.com/ccleaner/download before you clean go to Options and pick the cookies to save that use passwords for you. To do that highlight them and click the to the right hand list arrow.

    You can use the Windows disk clean and use the Advanced tab to clear old updates.
    Start> Computer > (right click on the C: drive) > Properties > Clean disk > Advanced > Clean system files it might take a little while if you have never done it but be patient.

    Any queries please post back
    Attached Thumbnails Attached Thumbnails Windows Failed to restart after updates-disk-clean.png   Windows Failed to restart after updates-ccleaner.png  
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  4. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #3

    I`ll bet something is wrong with the Windows 7 install dvd.

    Where did it come from ?

    Is it retail, did you buy it ?

    Did you make it yourself ?

    Are you positive the drive you are using is 100% healthy ?

    How is windows activated ?


    Crazy questions, but they all have a bearing on updates.
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Good point mate didn't think of that, and would be interested to see some diagnostics in light of what you have said that HW Info would throw some light on that OS or even Speccy https://www.piriform.com/speccy Sheryl.


    Now I am thinking also where did the machine come from as you mention it is an older one - maybe someone has taken you for a ride.
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  7. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #5

    Also, get rid of AVG.
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  8. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #6

    AddRAM said:
    Also, get rid of AVG.
    Hmm goes before saying eh? Frankly I don't see how they get the ratings they do in AV Comp.
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  10. Sheryl48
    Posts : 22
    windows 7 32 bit
    Thread Starter
       New #7

    Hi! Thx for the reply's.

    I bought the 7 disk at Walmart. I have had it for several years. The computer is about 6 years old & had XP on it, when my son had it. I upgraded it to Home 7 when he gave it to me.. It has worked fine until about a month ago when it started the Startup repair thing. The 7 is an authentic copy of windows. My son is fairly knowledgeable when it comes to computers. He said he thinks that I am downloading a corrupted update & that is what is the problem. I downloaded the HWIN... that you suggested. I am trying to run it but when I do the computer freezes. If I can get it run I will send the info that you requested. I did run the disk cleaner & I have CCleaner but haven't used it yet. I did use it before & it deleted some of my files. The hard drive is new. I replaced it before all this started & it worked fine.

    Here is the link to the information that you requested. I have pasted the info to the page.

    http://speccy.piriform.com/results/q...NHASP1hIHTbPUa

    Operating System
    Windows 7 Home Premium 32-bit SP1
    CPU
    Intel Pentium E2180 @ 2.00GHz 28 °C
    Conroe 65nm Technology
    RAM
    3.00GB Dual-Channel DDR2 @ 265MHz (4-4-4-12)
    Motherboard
    MSI MS-7267 (CPU 1) 24 °C
    Graphics
    S19C150 (1280x768@60Hz)
    Intel 82945G Express Chipset Family (MSI)
    Storage
    465GB Western Digital WD My Passport 0830 USB Device (USB (SATA)) 27 °C
    Optical Drives
    TSSTcorp CDDVDW SH-224DB ATA Device
    Audio
    High Definition Audio Device
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  11. Sheryl48
    Posts : 22
    windows 7 32 bit
    Thread Starter
       New #8

    I ditched the AVG & downloaded Norton. I ran several different malware programs & there were some tracking cookies, but that's about it. I managed to get the HWIN... to run & saved a screenshot to my hard drive. I downloaded several updates & some failed to install. I went to MS site & reinstalled them & they were successful. Come on guys!!! I am going to be old and gray by the time I am able to get this machine running smoothly. :)
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  12. Sheryl48
    Posts : 22
    windows 7 32 bit
    Thread Starter
       New #9

    I also formatted my E drive(backup)& then backed up again to make sure nothing was on it. My son used this computer for gaming mostly.
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  13. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #10

    Do a system restore to before the problems started.

    Can`t be simpler and easier then that.

    You can also just re install windows, that takes 15 minutes. And you won`t be any grayer :)

    Why did you format E, then do a backup of a problem system, no sense at all there. (unless you are just referring to your data)

    Norton is just as bad as AVG.

    MSE and MBAM are all you need :)

    Microsoft Security Essentials - Microsoft Windows

    https://www.malwarebytes.org/lp/lp4/...FSgF7AodukIAsg
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