Multiple Issues, Win Installer Inoperable. Recent firmware updates.

Thank you all in advance who decide to help me or even just read my posts, I must preface my request for help with the following disclaimer. I at one time was fairly competent with computers but after several head traumas and other injuries have taken their toll and I get frustrated and confused at times over the most simple of issues yet breeze through more complex ones.

My system spec page is current as of yesterday. Now onto my current issues.

Recent Changes by me in the last week
--- Installed NVIDIA Graphics Driver 347.88 on Thu 19Mar14 (successfully)
--- Installed HD Audio Driver 1.3.33.0 on Thu 19Mar14 (successfully)
--- Uninstalled Kaspersky 3.0 on Thu 19Mar14 (unknown success)
--- Attempted to update and/or reinstall Firmware and driver files from Gigabyte website.
-- 1st recent attempt on Thu 19Mar14
-- 2nd recent attempt on Fri 20Mar14 -
-VIA Envy HD Audio driver -- Successfully
-Intel Management Engine Interface -- Questionable Success
-Intel INF Instalation -- Failure to install Failure to rollback
-Atheros LAN driver -- Failed install failed reboot until Win7 USB drive used
--- Reinstalled with dubious success Kaspersky 3.0 Pure on Sun 22Mar14 after system booted 'normally'
System then crashed and rebooted to a CHKDSK with multiple errors.
--- Boot Memory check with enhanced settings, cache on and 3 passes claim no errors.

Major recurring or major interment issues since Thu 19Mar14
--- Windows Installer Inoperable
-- Unable to uninstall pretty much anything at this time
-- Able to install some programs with dubious success.
--- Multiple programs fail to start
--- Unable to 'save as' any file in any program that starts.
--- Unable to Access 'Action Center' by any known means
--- Event Viewer opens but temperamental and slows or locks up when opening any event
-- In last hour 0 Critical, 0 Errors, 3 Warnings. (Composing this for at least this long)
-- In last 24 hours 0 Critical, 63 Errors, 27 Warnings.
--- Kaspersky repeatedly fails at boot up.
-- On every boot up in every profile a Kaspersky 3.0 Pure support Pop-Up appears stating Kaspersky crashed. Said Pop-Up freezes up for over a minute then a 'Program stopped working' pop up appears and if I do not cancel that pop up the initial pop up stays for minutes longer. After cancelling 'program stopped' pop-up, Kaspersky restarts and process repeats at least three more times.
-- On most recent boot up "pop up file for AVG.exe --- "The Instruction at 0x6eee70de3 referenced Memory at 0x000000c. The memory could not be read."
--- USB Keyboard shuts off for various duration with USB disconnect sound. Occurred three times as I composed this (USB mouse unaffected).

Symptoms before Thu 19Mar14
--- Kaspersky 3.0 tended to crash randomly with only known solution to reinstall program.
--- Any USB Mouse shuts off for various duration with USB disconnect sound. (USB Keyboard unaffected)

Minor current issue
---Only Windows based sounds working
-- No sound for any video or program aside from windows based responses.


I think this about covers my current travails. I apologize for its length. I performed SFC /scannow with CBS logs yesterday that revealed multiple files that it was unable to repair or verify components. I will gladly post any files needed if directed to the forum post on where to find them and how to post them. I recall seeing it posted more than once here but have issues in locating again.

Wil White

You must have had a blackout, please post your problems, we advise 1 problem per thread in the proper forum :)

That is a mess to even start with, windows was installed in 2013 and you are having all these problems.

I would re install windows, I wouldn`t think twice about it.

Unplug every other hard drive but the drive you want to install windows on. (very important)

Windows Installer inoperable ?

Where did it come from ?


Excellent job filling out your specs, wish more people could do it that good

The only driver you need after an install are the network drivers so you can get online, (they are on the cd that came with your motherboard) then run ALL rounds of windows update, when they are ALL done, then you can check Device Manager for any missing drivers.

Do a system restore back before you started having problems.

I would get rid of Kaspersky.

We recommend Microsoft Security Essentials and Malwarebytes Anti-Malware and that`s it :)

Yes, I meant where did the Windows 7 installer come from. If you just make a copy of it, it should be fine for future installs.

Yeah Kaspersky has been more trouble than its worth. Subscribed to them now for about 4 years and each year it gets more unstable. No restores show up. I guess all roads lead to clean install, I just have to move anything I want to save onto my 2TB(1TB non partitioned) HDD. Also trying to make a list of everything I might need access too without internet connection.

Sorry for the confusion. The installer I was talking about is the 'Program and Features' installer. I get errors anytime I try and uninstall a program from my working profile or my Admin Profile. This has cascaded to the installers of other software.

As for the actually Windows 7 install 'disk' I have an ISO omni version (EF File removed) bootable installed on a USB drive. This leads me to a question I meant to ask. Is it possible to do a system repair with the USB drive instead of the (I assume) corrupted source files on my C Drive?

Yes, you can. But windows will never be right until you do a fresh install.

Ponder over it, make a decision, there`s no rush.


Clean Install Windows 7

AddRAM has given some great advice.

If it was my computer I would do a Clean Install after backing up my data. Their are just to many normal Windows 7 things that are not working to peace meal problems like this.

Just a thought before you get into a clean install.
Make sure you have a proper COA key for your exact Windows 7 and your system.

This is questionable in my mind. I'm really sure what it is.
From post #8

As for the actually Windows 7 install 'disk' I have an ISO omni version

If you want to know what Windows7 and Microsoft says about your install you can do this tutorial by Brink and post the log here.

Windows Genuine and Activation Issue Posting Instructions