New
#91
I called Corsair and explained the problem, they said there's always a possibility that it could be the power supply, but seeing as the voltages are within +/- 5% of intended voltage, then it might not be it. He said the random restarts sound more like a graphics card issue because if the mobo, CPU, or memory would go bad, generally it would show up in the minidump or BSOD. He said that graphics cards could overheat or glitch out causing them to shut down and then the computer would restart. He recommended taking the graphics card out and running the computer without it for awhile to see if it restarts and also monitor the voltages with HWMonitor.
The issue is that the BIOS reports the right voltages but HWMonitor reports the wrong ones.
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HWMonitor reports as follows:
+3.3V -> 1.992V
+5V -> 3.125V
+12V -> 8.016V
-12V -> -8.880V
-5V -> -8.880V
But BIOS reports this:
+12V -> toggles between 11.952V or 12.024V
+3.3V -> 3.401V
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I emailed ASUS (maker of my graphics card) asking about the average and max temps for that specific model as well as any insight to my computer issue. Below is what I found when testing my graphics card an hour ago, and part of what I sent ASUS tech support:
It could take up to 2 business days to get a reply back, hopefully they know of something with this model or these random restarts.Right now watching TV shows it is at 116oF Max, and averaging 114oF.
I also decided to watch a TV show while playing a game on low settings @ 1920x1080 averaged 123oF, maxed out at 140oF.
I chose to play a different game on ultra settings @ 1920x1080. The GPU averaged 148oF, maxed out at 150oF. It didn't restart during this test.