"Startup repair" failing - hard disk space issue?

AnnaNYC said:

And no, he made no attempts at maintenance. I don't think he knows how. He writes emails, plays games and buys movies and downloads them. He said he has close to 100 movies and even more games downloaded. No wonder he's out of hard drive space!

ignatzatsonic said:

Get to a command prompt.

enter this:

cd..

That's cd followed by two dots.

Hit the enter key.

Do it again and again until the prompt appears as

C:\

and nothing more.

Advise when you are sitting at C:\ for a prompt, not some sub directory.

I've typed the command cd.. at least a hundred times. It's staying on X:\> --- what do you think?

Here's a photo

Sorry it's sideways! (EDIT: fixed it)

OK.

You are at the root of the X drive.

Why X and not C?

Enter this command at the X prompt:

dir

followed by the enter key.

Post a screen shot of the output.

It looks like the computer is using ramdsisk type c: at the command prompt

"C:" worked!! Here is the screenshot of what appeared when I typed "dir" too.

I'm sitting at C:\> now.

And just in case it helps. Here's a photo of the results of command "dir" on C.

Now type in

Code:

dir /p

look for the user folder type in

cd User

make sure you type it in the exact way it said when you did the dir /p now do another

Code:

dir/p

and cd into the user name of your uncle

oops you have to

cd Users

Just for info cd means change directory