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corrupt user profile preventing windows from loading?
Hi all,
I am hoping someone has an answer for this one. I have a laptop that I have been messing with for a week now and I still can't get windows to load properly. I have tried start-up repair, fixboot, fix mbr several times with no luck. Each time it said it completed the task and was successful. No error messages, safe mode did not load, last known good also did nothing. The windows logo comes up and then just sits there.
I took the hard drive out and connected it to my computer via USB. I can see the drive and access all the folders except the main user profile. When I try to open that folder the drive just spins away and never opens the folder. I waited 15 minutes and it never opened. Is there anything else I can do from my computer to open that folder? I am just hoping to get the pictures and documents off of it. Can this folder be causing windows not to load? I am not getting any error messages at any time.
Thanks for your help