I need Help, i have tried everything i can think of(which aint much)
pc won"t finish anything. it hangs. i start startup repair, it goes part ways and stops.
it won'T START IN SAFE MODE.
AVG rescue disk starts then hangs.
no matter what i try it hangs, it just goes so far and stops.
i have run test on harddrive, memory, and processor, everything passed.
Any suggestions?
Hello and welcome bdysert mate some system specs would be good for starters.
Now can you get into safe mode?? if you can please run these
SFC /SCANNOW Command - System File Checker
Disk Check - use Option 2 and if needed the /f and /r switches
if they come up with no issues then read though this
Troubleshooting Windows 7 Failure to Boot
Lastly if you are using AVG (am not a fan at all) please disable it if not uninstall it. I wouldn't be trying to use that AVG disk either.
hangs on safe mode, everything goes so far and stops.
Processor / Chipset
Memory
- CPU
AMD Athlon II X4 620 / 2.6 GHz- Number of Cores
Quad-Core- 64-bit Computing
Yes
Storage
- Max Supported Size
16 GB- Form Factor
DIMM 240-pin- Slots Qty
4- Empty Slots
1
RAM
- Interface Type
Serial ATA-300- Type
none- Read Speed
40x (CD) / 16x (DVD)- Write Speed
40x (CD) / 16x (DVD±R) / 12x (DVD±R DL)- Rewrite Speed
32x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 12x (DVD-RAM)
Audio & Video
- Installed Size
6 GB / 16 GB (max)- Memory Speed
800 MHz- Memory Specification Compliance
PC2-6400- Configuration Features
3 x 2 GB
Hard Drive
- Memory Allocation Technology
shared video memory (UMA)- Total Available Graphics Memory
2943 MB
Input
- Interface Type
SATA 3Gb/s- Spindle Speed
7200 rpm
Storage Controller
- Type
keyboard, mouse
Optical Storage
- Interface Type
Serial ATA-300
Processor
- Disc Labeling Technology
LightScribe Technology
- Installed Qty
1- Max Supported Qty
1
Card Reader
- Type
15 in 1 card reader- Supported Flash Memory Cards
CompactFlash Card type I, MultiMediaCardplus, RS-MMC, SD Memory Card, SmartMedia Card, miniSD, xD-Picture Card, CompactFlash Card type II, Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick PRO Duo, Microdrive, MultiMediaCard, MultiMediaCardmobile
Networking
Graphics Controller
- Data Link Protocol
Ethernet, Fast Ethernet
- Form Factor
integrated- Graphics Processor
NVIDIA GeForce 9100 shared video memory (UMA)- Video Memory
256 MB- Video Interfaces
DVI, VGA
Audio Output
Keyboard
- Form Factor
integrated- Sound Output Mode
7.1 channel surround- Compliant Standards
High Definition Audio
Expansion / Connectivity
- Interface
USB
Mouse
- Bays
2 (total) / 1 (free) x 5.25"
3 (total) / 2 (free) x 3.5"- Slots
4 (total) / 1 (free) x DIMM 240-pin
1 (total) / 0 (free) x CPU
3 (total) / 2 (free) x PCIe x1
1 (total) / 1 (free) x PCIe x16
- Technology
optical- Interface
USB
Operating System / Software
- OS Provided: Type
Microsoft Windows 7 Home Premium 64-bit Edition
Sorry late reply mate now you said you had run a test on the memory can you let us know which memory test you ran because we only advise this test.
RAM - Test with Memtest86+
By the way it says at least 8 passes and it has to be just that otherwise you are wasting your time
sorry for late response, hp has a diagnostic test at boot up, pc doctor. i am getting ready to run your test. i am leaning towards something on the motherboard or the motherboard itself. I have a extra harddrive and tried to install windows and even linux mint 11, but it goes so far and stops. I will give update on ram test as soon as it is done. thanks for your help.
Ok mate don't worry about late replies - let's see what the memtest comes up as and just remember 8 passes unless the errors come up quickly
To give you an idea of what to look for see pics.
PS Meant to add yes it could be a mobo issue too in that the RAM slots might be going south.
it made 11 pass's with no error's. right now i am going to try to update the bios to 5.22 maybe that will help. but haveing trouble. tried all methods to upadate with USB, but it keeps telling me it can't run in DOS.
most of the procedures talk about a .bin file, the bios update doesn't have a .bin file.
Ok mate now where are you trying to update the BIOS from?? As we do not know the motherboard model it is hard to say how to go about that.
the mother board is a Pegatron- Violet- M2N78-LA.
the update is a HP update SP46426.
these are the files in the update;
AFUWIN- Application
hpprobar3- Application
Installer- Application
sp46426- Rich Text Document
Ucoresys.sys- System File
Ucorevxd.vxd- Virtual device drive
Ucorew64.sys- System file
VLE5.22- 22 File
I am using a 4G USB Stick for this.
Thank's for your Help.
Well I am having greta difficulty in finding the BIOS or any driver for that board HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support it states that support for any HP product after ten years will not be there - typical and I am guessing it might be impossible to get it.
If you bring up this page HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support and let it self detect your product you may just get lucky. To update the BIOS too you should not need a stick and just be careful what you install because changing the BIOS fraught with the risk of wrecking the BIOS chip. I do see there are jumpers that can reset the BIOS to the default but that means changing the settings all over again if they were set differently to the default (customised).
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