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Windows 7: Windows 7 help

11 Apr 2015   #1

Windows 7 64bit
Windows 7 help

I was installing Windows 7 Ultimate on my toshiba laptop, and during the finalizing your settings screen it froze, and had to shut it down with power button, after i turned it on it went straight to desktop, like it finished installing, and now i dont have any usb drivers(it wont recognize usb sticks), and wont open cd/dvd, and i dont have network drivers to connect do internet. What to do? PLEASE HELP
My System SpecsSystem Spec
11 Apr 2015   #2

Microsoft Community Contributor Award Recipient


Hello djdanilo and welcome to Seven Forums.

Since this is a brand new clean install, and assuming you were using a legitimate Ultimate installation disk, you could try doing a Repair Install. It will probably be faster than doing another Clean Install.

Repair Install

If the Repair Install doesn't fix things for you, I'd go ahead and try another Clean Install. It's possible the first attempt had a hiccup or glitch (power spike, dirty install disk, etc.) This is assuming that you don't have any hardware issues like a failing hard drive, bad RAM, etc. Here's a couple of tutorials that should help.

Clean Reinstall - Factory OEM Windows 7

Clean Install Windows 7

If still no joy you could go through the troubleshooting steps outlined here:

Troubleshooting Steps for Windows 7
My System SpecsSystem Spec

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