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Windows 7: The service cannot be started. After laptop dropped.

11 Apr 2015   #1
simon101

Windows 7 Ultimate SP1 x64
 
 
The service cannot be started. After laptop dropped.

Hello,

I'm new to this forum, but I was just wondering if anyone could me with a problem that I had?
1st of all my friend dropped my laptop HP Elitebook 8440P and after turning it I noticed the laptop was going really slow, the sound was weird and glitchy so I uninstalled lots of programs and downloaded a handy script called "Tron" (ow.ly/LtPoY) to try and fix the problems. I ran "Tron" in safe mode and as Admin. When it completed I restarted my laptop to notice it wasn't slow any more and the sound worked perfectly but then I noticed that I couldn't open most programs. When trying to open a program it's comes up with the error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it." so after doing a bit of research people said I had to enable Windows Installer in services.msc but I couldn't open that nor could I open Command Prompt as Admin (comes up with the error). So then I tried starting in safe mode but it just hangs forever at aswrvrt.sys . I looked up what it was and it's part of Avast but I can't uninstall Avast. I'm so stressed I was about to sell this laptop and now I don't know what to do. Any help would be appreciated. Thanks.




Attached Images
The service cannot be started. After laptop dropped.-screenshot_20150412_032326.png 
My System SpecsSystem Spec
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11 Apr 2015   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

If the laptop was dropped, chances are very high that the disk is damaged - unless it is a SSD.
My System SpecsSystem Spec
11 Apr 2015   #3
simon101

Windows 7 Ultimate SP1 x64
 
 

It now works just as fast and the HDD didn't look damaged plus I put it in my other laptop and works well just can't open anything. I thought it would be more of a software issue. ( cause "Tron" ?)
My System SpecsSystem Spec
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11 Apr 2015   #4
simon101

Windows 7 Ultimate SP1 x64
 
 

And if it were a HDD issue how would I check?
My System SpecsSystem Spec
11 Apr 2015   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I would run a chkdsk.
My System SpecsSystem Spec
11 Apr 2015   #6
simon101

Windows 7 Ultimate SP1 x64
 
 

As I said I can't open CMD as Admin. Any other ideas?
My System SpecsSystem Spec
11 Apr 2015   #7
Total

Windows 10 Pro - 64 bit
 
 

Quote   Quote: Originally Posted by simon101 View Post
As I said I can't open CMD as Admin. Any other ideas?
can you do a system restore BEFORE you tried TRON ?
My System SpecsSystem Spec
11 Apr 2015   #8
simon101

Windows 7 Ultimate SP1 x64
 
 

It comes up with the same error when trying to open system restore.
My System SpecsSystem Spec
11 Apr 2015   #9
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

I think this might be the problem.

From simon101 specs.


Quote:
OS Windows 7 Ultimate Everplex Edition 64

-XBT- Windows 7 Ultimate x64 Everplex Edition (download torrent) - TPB
My System SpecsSystem Spec
11 Apr 2015   #10
simon101

Windows 7 Ultimate SP1 x64
 
 

Well I have been using that OS for about half a year with no issues. And I've ran Tron before. But if it is how would I format the HDD to put a new OS on it?
My System SpecsSystem Spec
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 The service cannot be started. After laptop dropped.




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