Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: laptop freezes up

15 Apr 2015   #11
Richard58

Windows 7 Home 64 Bit
 
 

At both the circled items there were two downloads -- I have downloaded them all, everything seem to go well. So now I'll try the laptop on regular startup, and work it and we'll see what happens. Thanks, if everything is going well, it might be a couple of days before I get back -- if I still have problems, then like Arnold "I'll be back".


My System SpecsSystem Spec
.
16 Apr 2015   #12
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate good luck it just might be the answer if not then there are other things we can do.
My System SpecsSystem Spec
16 Apr 2015   #13
gregrocker
Microsoft MVP

 

Does the PC have the factory install? If so that is the worst possible install of Win7 one can have, larded with bloatware and duplicate utilities which interfere with better versions built into Win7. That's why most tech enthusiasts won't even run such an install but instead Clean Reinstall Windows 7.

Everything needed is in the blue link to get and keep a perfect install just like a million others have done without a single complaint.

Until then you can Clean Up Factory Bloatware.

Otherwise I'd test the hardware and then continue with the other Troubleshooting Steps for Windows 7. You may still have the built-in hardware diagnostics triggered by the ESC key at boot.
My System SpecsSystem Spec
.

17 Apr 2015   #14
Richard58

Windows 7 Home 64 Bit
 
 

I had to buy a new hard drive when I got the laptop, and then called HP and got their reload discs from them. I still have those discs .

It has been starting fine and not freezing up -- but just now I came across another problem that has happened just a few times. I'll get a popup and it says "Internet Explorer has stopped working. A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available". No one has contacted me. Is it related, I don't know?
My System SpecsSystem Spec
17 Apr 2015   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm how long can you hold your breath mate?
I would just run these for starters
https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
https://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2
My System SpecsSystem Spec
18 Apr 2015   #16
Richard58

Windows 7 Home 64 Bit
 
 

This morning when starting the laptop, it froze up on the black 'starting windows' screen. I had to turn it off, and back on.

ICIT2LOL -- I ran those previously and it showed no problems -- do you want me to run them again?
EDIT - I ran them again -- no problems
My System SpecsSystem Spec
18 Apr 2015   #17
gregrocker
Microsoft MVP

 

Waiting for results of over a dozen steps I gave you to perform.
My System SpecsSystem Spec
18 Apr 2015   #18
Richard58

Windows 7 Home 64 Bit
 
 

Yes, you buried me -- but actually I was trying other things first. Any idea why "windows explorer has stopped working". ?

Edit -- added about 50 minutes after this posted originally -- stepped out to work on vehicle, left the laptop on, came back to find it was frozen up. Had to turn it off, then on.
My System SpecsSystem Spec
18 Apr 2015   #19
gregrocker
Microsoft MVP

 

That's the kind of generalized corruption that needs a thorough going over, in particular the steps in Troubleshooting Windows 7

for establishing a Clean Boot, running all infection scans including that of a newer lighter weight AV suggested if you have a bloatware AV, SFC again, resolving repeat errors, utilizing System Resources to find Solutions to Problems (which may already have queued the one you referred to earlier), and the other steps which almost always find the problem.
My System SpecsSystem Spec
Reply

 laptop freezes up




Thread Tools




Similar help and support threads
Thread Forum
Asus x552wa laptop Freezes when Installing 7 from a laptop
I created a usb boot drive with Rufus and , plugged it into a windows 10 pc that I want to upgrade! to windows 7 and all looked good because the bootdisk was accepted and said it was loading files to install windows but then just froze with the windows 7 logo. I cant imagine , what the problem...
Installation & Setup
Laptop freezes a lot
Hey, I have a question regarding my asus K52JE laptop. I bought this one about 2.5 years ago. I've been having the following problem ever since the purchase; The laptop freezes randomly when I am doing stuff (browsing the net, installing something, checking my e-mail (especially outlook 2013,...
Drivers
Random Freezes new laptop?
Randomly the whole laptop will freeze up for a few seconds. After I restart it won't happen for like hours, then randomly start again every 3 or 5 minutes then maybe have a 20min gap then freeze again. I opened task manager and watched what happened when it did it and the idle went from 99 to...
BSOD Help and Support
laptop freezes at 00:00
My acer aspire one AOA150 with windows 7 ultimate SP1 decides to completly freeze each night at 00:00 GMT and i can not do anything (except turn off by taking power out or pressing power button till it kills itself) i cant bring up task manager the keyboard doesnt work im guessing that...
General Discussion
HP laptop explorer freezes
Usually explorer freezes while starting to play video file from youtube.com; skype messages or this is happening when I am starting to play windows game. whats wrong with my HP Dv6 1280sn laptop?:mad:
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:48.
Twitter Facebook Google+