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Windows 7: windows 7 freezing

18 Apr 2015   #1
gordie

both 32 and 64
 
 
windows 7 freezing

I have a friend that has a dual core acer desktop running 3 gigs of ram and 64 bit Windows 7 home premium and she telling that it freezes sometimes it will automatically restart or just freeze any suggestions I tried googling but haven't found the answer to the problem


My System SpecsSystem Spec
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19 Apr 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello gordie mate try running these on the offending machine for starters in safe mode (power off then power on while tapping F8)
https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
https://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2
My System SpecsSystem Spec
19 Apr 2015   #3
gregrocker
Microsoft MVP

 

Work through these Troubleshooting Steps for Windows 7 which almost always uncover this problem's cause.
My System SpecsSystem Spec
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19 Apr 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Thanks Greg - my next port of call if those scans did nothing
My System SpecsSystem Spec
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 windows 7 freezing




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