how to fix lagging clock

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  1. Posts : 9
    windows 7 ultimate
       #1

    how to fix lagging clock


    After a little research on this forum i found a post from BRINK an admin with instructions to run a program and post a copy of some of my computers information. The problem i'm having relates to the clock not keeping up with the current time. Only when i boot it up is it correct, after that it lags behind as much as every hour that goes by approximately 10 mins is shown to have past on the computer clock. I have had this computer for a couple of years in storage and just recently set it up again after moving and all windows updates are current. Another potential problem is the cursor when i type into a search engine seems to hesitate instead of blinking steadily. I do not know if this is cause for concern or if these two issues i'm having are related at all but if anyone has any advice on what i can do to fix the problem i would greatly appreciate it! below is my report, Thank you in advance!

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27CCH-G93RD-QYX2Y
    Windows Product Key Hash: dyTz1IYRzIwl3fkFjo3KXoQKmgk=
    Windows Product ID: 00426-437-7582616-85738
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {03E20847-F72B-4D8B-93EF-ECCC00D3D77A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150316-1654
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{03E20847-F72B-4D8B-93EF-ECCC00D3D77A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QYX2Y</PKey><PID>00426-437-7582616-85738</PID><PIDType>5</PIDType><SID>S-1-5-21-563311206-1459254088-2755514761</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 960                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="5"/><Date>20081229000000.000000+000</Date></BIOS><HWID>E0B13507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B10K   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-437-758261-01-1033-7600.0000-3562013
    Installation ID: 018186822525083844236482711200753780903272752192121652
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QYX2Y
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 4/20/2015 4:01:16 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAIAAAABAAAAAgABAAEAeqgC65ZoKkVUDa4TmCnYe8jrrD8w684vnHVe+QVDRso=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			DELL  		B10K   
      FACP			DELL  		B10K   
      HPET			DELL  		B10K   
      BOOT			DELL  		B10K   
      MCFG			DELL  		B10K   
      SSDT			DELL		st_ex
      ASF!			DELL  		B10K   
      ____			DELL  		B10K   
      SLIC			DELL  		B10K   
      SSDT			DELL		st_ex
      SSDT			DELL		st_ex
      SSDT			DELL		st_ex
      My Computer


  2. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #2

    The standard idea about bad time on the clock is to replace the CMOS battery on the motherboard.

    Cheap and may work.
    Attached Thumbnails Attached Thumbnails how to fix lagging clock-battery-lithium-cr2032.jpg  
      My Computer


  3. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #3

    You probably need to change the CMOS battery, which is a small button battery, usually a 3 volt 2032 cell & this is located on the motherboard. This battery maintains necessary info & keeps the clock going when there is no external power.

    Also check that you have your correct location set. To do that click on the clock on the Task Bar & select Change Date & Time Settings & follow through to set Time Zone.

    When you are using a search engine on the web does it find your selected site normally, if so I would not worry about the cursor action. Browsers seem to vary on how the cursor behaves & some only show a circling icon up on the search bar & the mouse cursor just remains an arrow.
      My Computer


  4. Posts : 9
    windows 7 ultimate
    Thread Starter
       #4

    Well after I replaced the CMOS battery something went wrong. I tried to boot up and a popup says 'your computer was unable to restart'. I selected for it to repair the problem and it says it will do so automatically but after a while another popup says it can't be restarted...I don't know what I did wrong but everything looks like its in the right place and I'm pretty sure I didn't break anything while replacing the battery. Any clue as to what may be going on?
      My Computer


  5. Posts : 1,670
    win 10
       #5

    Hi you did unplug the computer from wall correct? try it again power off computer unplug from wall hold power button for a few seconds. take the battery out for say 5 minutes now put battery back in writing on battery is face up. plug computer back in and start it. what happens?
      My Computer


  6. Posts : 9
    windows 7 ultimate
    Thread Starter
       #6

    oscer1 said:
    Hi you did unplug the computer from wall correct? try it again power off computer unplug from wall hold power button for a few seconds. take the battery out for say 5 minutes now put battery back in writing on battery is face up. plug computer back in and start it. what happens?
    Actually I unplugged from the back of the computer. I had everything powered down though before I pulled the plug. I followed the instructions in the quote above exactly and I still get the same message that windows cannot start or repair the issues automatically. Hope I didn't ruin my computer because I pulled the plug from the back of the comp instead of the wall...
      My Computer


  7. Posts : 1,670
    win 10
       #7

    no it should not of mattered. i would open the case again and make sure everything is seated. might of bumped a connection when changing battery.
      My Computer


  8. Posts : 9
    windows 7 ultimate
    Thread Starter
       #8

    Yeah I thought that was the problem at first but there are no loose ends every connection has a home and are all secure. I don't know what to do next I can't even restore back to my restore point because windows isn't loading.
      My Computer


  9. Posts : 1,670
    win 10
       #9

    have you tried all the options in the F8 menu like last known good configuration or the safe modes?
      My Computer


  10. Posts : 9
    windows 7 ultimate
    Thread Starter
       #10

    oscer1 said:
    have you tried all the options in the F8 menu like last known good configuration or the safe modes?
    Yes I get the same result each time windows fails to start.
      My Computer


 
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