PC changes to windows Basic 1 minute after turning on, aero forced off

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  1. reecio
    Posts : 20
    windows 7 home premium 64bit
       New #1

    PC changes to windows Basic 1 minute after turning on, aero forced off


    As the title says, my PC will go from Windows Aero to Windows Basic 1 minute after being switched on. I have tried to turn aero back on from settings, but the option for peek is greyed out and the option for aero isn't in the performance tab. DWM is running and restarting it doesn't fix anything. I can't play any games as this issue also makes games stutter to the point of it being unplayable. Uninstalling and reinstalling the graphics drivers also didn't fix it.

    Basically, Windows boots up, everything loads that needs to load, then the screen flickers and it switches to Basic.
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  3. nekkidtruth
    Posts : 239
    Windows 7
       New #2

    Have you tried running WEI (Windows Experience Index) again? Sometimes when a driver has been updated or changed, Windows may require you to run it again.

    This guide should help: Windows Experience Index - Update or Refresh Score
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  4. reecio
    Posts : 20
    windows 7 home premium 64bit
    Thread Starter
       New #3

    I have tried to run it, but I have gotten an error when it tests the video playback performance
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  6. nekkidtruth
    Posts : 239
    Windows 7
       New #4

    Ok. What's the error?
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  7. reecio
    Posts : 20
    windows 7 home premium 64bit
    Thread Starter
       New #5

    Gyazo - 5616f55557da27c06afa0b1d3370ed65.png If you want the error log, I can post it
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  8. nekkidtruth
    Posts : 239
    Windows 7
       New #6

    Sure.

    It looks to me like there's an issue with your graphics card. That being said, we're going to need more information about your system. Please fill out your system specs as best you can. In the meantime, we'll need to know which video card you have.
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  10. reecio
    Posts : 20
    windows 7 home premium 64bit
    Thread Starter
       New #7

    I have the GTX 970 graphics card, and this issue only started after updating graphics drivers, but rolling back doesn't help. My Specs are AMD FX-6300 CPU 8GB RAM and MSI Gaming 970 mobo
    PC changes to windows Basic 1 minute after turning on, aero forced off Attached Files
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  11. nekkidtruth
    Posts : 239
    Windows 7
       New #8

    Are you running any security software by any chance? Such as Kaspersky or some such? You may need to disable it and try reinstalling your GPU drivers. From the error in your log, this seems the most likely cause. It wouldn't hurt turn run a System File Check as well: SFC /SCANNOW Command - System File Checker
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  12. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #9

    reecio said:
    I have the GTX 970 graphics card, and this issue only started after updating graphics drivers, but rolling back doesn't help. My Specs are AMD FX-6300 CPU 8GB RAM and MSI Gaming 970 mobo
    Download the last known working drivers and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install. Is your GPU showing as working correctly in Device Manager?
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  13. reecio
    Posts : 20
    windows 7 home premium 64bit
    Thread Starter
       New #10

    I reinstalled the graphics drivers, and it went through the assessment fine, but it gave my GPU a rating of 2.0 for gaming, which is definitely false, should that be something to be concerned about?

    Edit: My PC decided to re run the assessment and failed at the same thing as before.
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