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Windows 7: Microsoft wireless mouse jumps around Please help!

21 Apr 2015   #1

Don't know
Microsoft wireless mouse jumps around Please help!

I just got a brand new Microsoft wireless mouse. It jumps around on most webpages. It does not seem to have any way to recharge? It's also very slow, and it's next to impossible to focus it on something I want to click on.

My System SpecsSystem Spec
21 Apr 2015   #2
Microsoft MVP


Normally these work with a battery. Try putting a fresh one in.

Then Enable hardware auto-updating via Windows Update (Steps 3 and 6)
then Check for UPdates, install all Important and Optional updates which might include a newer driver that may have failed to autoload when you plugged it in, or possible patches to make hardware work better.

The drivers in Win7 are pretty dated due to no SP2 and it may not be set to connect to Windows Update to check.

If that fails try a different surface - on a pad, notebook, piece of paper of different colors.

If this fails, does it work correctly in another PC?

Let us know how it goes.
My System SpecsSystem Spec
21 Apr 2015   #3

Don't know

Thank you, Greg!

That's a very complete and helpful answer. I'll take the steps you suggest. I tried several surfaces -- started with my black mouse pad (has 2 black cats on it, like my cats), then switched to the desktop, which is light wood. Neither worked. Then I tried a white piece of paper. That didn't work. I'll try a new battery, and then the other suggestions you have.
My System SpecsSystem Spec


 Microsoft wireless mouse jumps around Please help!

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