Laptop freezes between entering sleep mode to being in sleep mode


  1. Posts : 20
    windows 8.1 64 bit
       #1

    Laptop freezes between entering sleep mode to being in sleep mode


    hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

    i am attaching the msinfo32.nfo, driverview.txt...

    and one more thing... i dont have problem of bsod... thanks..
    Laptop freezes between entering sleep mode to being in sleep mode Attached Files
      My Computer


  2. Posts : 31,238
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #2
      My Computers


  3. Posts : 20
    windows 8.1 64 bit
    Thread Starter
       #3

    update: now i'm getting the same error, when im trying to shut down the laptop..it freezes.. screen fades but lights on.. i have to press the power button to force shut down..
      My Computer

  4.    #4
      My Computer


  5. Posts : 20
    windows 8.1 64 bit
    Thread Starter
       #5

    found the culprit..

    windows automatically updated my nvidia driver.. which prevented my computer to sleep..

    when i uninstalled the display driver, and installed the old one, it started working..
      My Computer


 

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