Program works in one place but not another??

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  1. Posts : 547
    Windows 7 Enterprise x64
       #1

    Program works in one place but not another??


    I have a program called shapeshifter which lets me copy more than one thing at at time- REALLY handy sometimes!:) however it works fine at school when i am on the school server, but when i open up my computer on my home network to do homework the program stops responding instantly, here is one of the crash reports if you need it:

    Description
    A problem caused this program to stop interacting with Windows.
    Faulting Application Path: D:\Users\00282095\AppData\Local\Apps\2.0\WQRGKMAG.1J5\KEXJRH0A.A91\shap..tion_8bd5f191cd226a32_0005. 0000_b1df2adf029e3827\Shapeshifter.exe

    Problem signature
    Problem Event Name: AppHangB1
    Application Name: Shapeshifter.exe
    Application Version: 5.0.0.0
    Application Timestamp: 50680b73
    Hang Signature: c52b
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 3081
    Additional Hang Signature 1: c52b86ddaca717126cf2e11d6731d8ed
    Additional Hang Signature 2: de16
    Additional Hang Signature 3: de16f8fad328aaca46166cf54c77b7be
    Additional Hang Signature 4: c52b
    Additional Hang Signature 5: c52b86ddaca717126cf2e11d6731d8ed
    Additional Hang Signature 6: de16
    Additional Hang Signature 7: de16f8fad328aaca46166cf54c77b7be

    what's wierd is that i installed it on my home network and it worked perfectly at home and school at first...

    if someone could help me that would be great, this is becoming extremely annoying.
    Last edited by Hacb; 29 Apr 2015 at 23:27.
      My Computer


  2. Posts : 43
    Windows 7 Ultimate x32
       #2

    maybe your OS can't handle it.
    is it x86 or x64 program?
      My Computer


  3. Posts : 547
    Windows 7 Enterprise x64
    Thread Starter
       #3

    the website said the installer installed x64 or x32 depending on the processor so i am assuming it is 64 bit since i am running a 64 bit OS
      My Computer


  4. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #4
      My Computer


  5. Posts : 547
    Windows 7 Enterprise x64
    Thread Starter
       #5

    i have never had an error like on that page. also, all the sites i read about the program i am using said it was clean. i even just ran a scan with microsoft endpoint protection on the directory and it came up clean.
    also the file described on the site starts with a lowercase "s" but this file starts with an uppercase "S"
      My Computer


  6. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #6

    Have you tried uninstalling it & then making sure you have the 64 bit version & then reinstalling it.
      My Computer


  7. Posts : 547
    Windows 7 Enterprise x64
    Thread Starter
       #7

    I deleted the installer a few weeks back while trying to clear up my downloads folder, I also emptied the recycle bin so it is not there, I will re-download and re-install later when I get a chance
      My Computer


  8. Posts : 547
    Windows 7 Enterprise x64
    Thread Starter
       #8

    I have just re-installed the app, the installer gave no indications as to whether it was x64 or x32 and it is still crashing as it was before
      My Computer


  9. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #9

    Have a look at this website & read through it. There is also a Shapeshifter.exe fixer listed as well.

    What's shapeshifter.exe?Best How to Fix shapeshifter.exe Error Guide
      My Computer


  10. Posts : 547
    Windows 7 Enterprise x64
    Thread Starter
       #10

    haven't seen any of these errors, just not responding type errors
      My Computer


 
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