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#1
Starting Windows freeze
Hey guys im new to this forum and the reason I even signed up is because my HP laptop CANNOT get past the starting windows screen the past few days at all. I tried most of the solutions online but most did not help so I got impatient and just factory reset the whole computer. I however did backup all important files so it is not that bad. After factory restting, I realised the problem was the display adapters of the laptop which are the Mobile Intel(R) HD Graphics and Radeon (TM) HD 6490M. When I disable them, I can get past the starting windows screen but when they are enabled I cannot get past the screen at all. However I found out that the computer is supposed to show a blank screen when display adapters are disabled so I am totally lost now. I can use the laptop but the resolutions are messed up and everything looks weird probably because of the display adapters being disabled. I am a total noob at this CAN SOMEONE HELP ME TO FIX THIS??
My laptop details are as of below :
Manufacturer : Hewlett-Packard
Model : HP Pavilion dv6 Notebook PC
Processor : Intel(R) Core(TM) i7-2670QM CPU @2.20GHz 2.20GHZ