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Windows 7: Galaxy s4 to laptop. Windows Explorer has stopped working.

14 May 2015   #1
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
Galaxy s4 to laptop. Windows Explorer has stopped working.

I have a problem that occurs quite often. I plug my Samsung Galaxy s4 SCH-I545 into a USB port on my Windows 7 64-bit laptop. I attempt to copy image files over from the device to various folders on my laptop. I sometimes will get a Windows Explorer has stopped working crash. Windows Explorer restarts. Now I have to open both folders again, the one on the laptop and the one on my phone and continue where I left off. I have also had this problem on older previous Windows 7 32-bit machines that I no longer own. A search on the web wasn't very helpful, less than half of the first page was remotely related, of which all seemed to deal with video files and Windows Vista. I am copying image files onto Windows 7. Can anybody can provide a fix?

My System SpecsSystem Spec
14 May 2015   #2

Win-7-Pro64bit 7-H-Prem-64bit

Sounds like the driver is not installing properly or something to have the same issue on 2 different machines,
Have you tried to use Picasa and it's import to see if it works ?

Are you watching the phone to see if a prompt to allow access is popping up ?
My System SpecsSystem Spec

 Galaxy s4 to laptop. Windows Explorer has stopped working.

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