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Windows 7: Person controlling computer without permission?

17 May 2015   #1

Windows 7 Ultimate x64
Someone hacking into computer remotly

Hi, I know I've had bad past experiences with this forum (pirating windows), but I don't do that kind of stuff anymore. I was on my laptop today just doing what I do everyday, banking, youtube, etc, and I noticed that all of a sudden while on banking my keyboard started typing random garbage all over the screen. notepad was open and I typed " get off my [ ] pc" to which a bunch of random dots appeared after I typed that. I immediately disconnected from the internet and changed my bank account settings on a different device. Please note that right after I disconnected from the internet all this random stuff stopped happening. Should I do a factory restore? AKA clean install? I really don't want to risk anyone getting into my personal information. Obviously I would be moving everything off the hard drive onto an external one. My computer is running Windows 7 Home Premium.

My System SpecsSystem Spec
17 May 2015   #2

Windows 7 Ultimate x64 SP1

Well, welcome to the light side!

Before doing anything drastic, do full scans with:
- SuperAntiSpyware
- Malwarebytes Anti-Malware
- ESET Online

and whatever else other people will advice in this thread.

Don't use your laptop for anything until you are given a clear sign.
My System SpecsSystem Spec
17 May 2015   #3

Windows 7 Ultimate x64

Now, just a question do these scanners require an internet connection because I don't really want to take a risk at someone being on the computer. I do know that Malwarebytes uses internet to download the database files.
My System SpecsSystem Spec

17 May 2015   #4

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP

Malwarebytes and antivirus programs do need the Internet to download updated definitions but they can run just fine when not connected, just won't list/look for the latest nasties floating 'out there'. I would also check with MajorGeeks.Com - MajorGeeks, sometimes have newer definitions one can put on a Thumb/Flash drive from another computer to update your computer.
My System SpecsSystem Spec
17 May 2015   #5

Windows 7 Ultimate x64 SP1

Hmm, valid point.

I believe you can:
- download those programs from another computer
- transfer to problem computer
- first scan without updates
- connect to internet just enough to update the programs
- scan again

I doubt it will harm you this way. They should update in relatively short time.

There are also bootable versions of some AV but I am not sure of their effectiveness.
My System SpecsSystem Spec
17 May 2015   #6

W7 Pro SP1 64bit

For Malwarebytes, visit this forum post: for instructions and a link to offline updates. That said, an offline scanner like WDO should work fine for this situation. If you don't like WDO or you just want a second opinion, then pick one or more of these:
My System SpecsSystem Spec
17 May 2015   #7

Windows 7 Ultimate x64

Update: Malwarebytes didn't find anything and the database was new enough. Superantispyware is scanning.
My System SpecsSystem Spec
17 May 2015   #8

Windows 7 Ultimate x64

None if the programs found anything except for superantispyware but it was only tracking cookies, but still I could've swore that it was someone messing around with my computer because some of the characters that it was typing weren't even on my keyboard. Any suggestions?
My System SpecsSystem Spec
17 May 2015   #9
Space Elation

Windows 7 Professional x64

Laptop keyboards like any can have sticky keys check them. Change your keyboard with a USB one and see if you have the same problem.
My System SpecsSystem Spec
18 May 2015   #10

Windows 7 Home Premium 64-BIT

And make sure to uncheck "Allow remote assistance on this computer" in System > Remote Settings
My System SpecsSystem Spec

 Person controlling computer without permission?

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