Screen flickering, was told it is driver conflict or software issue?


  1. Posts : 8
    Windows 7 Home premium
       #1

    Screen flickering, was told it is driver conflict or software issue?


    Laptop screen flickering? - YouTube <-- Cellphone vid of the screen flicker

    So a year or so ago I had to send my laptop off to Staples Business Depot where I got it to have my screen fixed. It would randomly start flickering black and loseing picture before coming back. Sometimes It wouldnt come back for a few minutes or at all until shutdown.

    After staples was done looking at it they just backed up and reset my laptop. This is what was said:

    "Comprehensive hardware test performed. No trouble found with testing.

    Video issue was only recreated inside Windows & tested ok outside of Windows. May have been a driver conflict / software incompatibility

    A complementary factory re-installation was completed to ensure the system is performing to manufacturer design.

    Repair completed and final testing passed. External cleaning performed. Returning to store for Customer pick-up"



    And honestly that fixed it for the time being but now the issue is starting again. Same thing, has only happened once or twice but now I have no warrenty left to have it repaired.

    Thus far it has only happened while I am on my desktop or using google chrome. It hasnt happened while playing any games yet but it did previously when the issue first started.


    Laptop is an Asus X73S
    Intel i7 @ 2.2GHz
    Nvidia 610m (all drivers up to date)
    8gb RAM
    One 290GB hdd, one 380GB hdd.

    Ive had a few windows updates the last few days that have installed on shutdown. The issue first started on May 21st and I noticed it again today May 23rd which is why I came here for help.


    Just started to have another issue.

    Update for Windows 7 for x64-based Systems (KB2952664)

    Installation date: ‎11/‎02/‎2015 1:47 AM

    Installation status: Failed

    Error details: Code 800F0902

    Update type: Recommended

    This windows update fails everytime I try to install it
    Last edited by Rizzo17; 23 May 2015 at 12:48. Reason: new issue
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    Please see this,
    Windows Update Posting Instructions

    You might also see the status and uninstall these updates,
    KB3021917
    KB3035583
    Then use clean up system files inside Disk cleanup.
    Disk Cleanup : Extended
      My Computer


  3. Posts : 8
    Windows 7 Home premium
    Thread Starter
       #3

    Got rid of corrupt files and such and cleaned up my files with the help of windows Tech, couldnt get the update to install still and they wanted 150$ to continue helping me lol

    I followed the steps to uninstall the updates you recommended but when I go to view installed updates it says none are installed?
      My Computer


 

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