My Laptop goes unresponsive

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  1. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #11

    There is a known issue with a recent Windows Update (KB3022345), it causes an irrepairable corruption warning (which is a false report, the files are not corrupt in reality). If you have this update installed then do one of the following:
    - Uninstall this update (it is Windows 10 preparation update)
    or
    - Run the fix from The Tech Cookbook – Windows 7 update (KB3022345) causing corrupt files

    After the above, run another SFC /scannow. If you still get a corruption, attach it in your next post.
      My Computer


  2. Posts : 7
    windows 7 home basic x64
    Thread Starter
       #12

    hey Gokay

    i tried the clean startup but nothing changed and FYI i've been having this issue from 2 or 3 weeks so i guess its before the windows 10 prep update. the CBS.log details are below
      My Computer


  3. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #13

    You have to attach the cbs.log file.

    Please start in Safe Mode, and see if it will get better.
      My Computer


  4. Posts : 7
    windows 7 home basic x64
    Thread Starter
       #14

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-06-01 17:33:20.582
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.




    AutoAnalysis::
    FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\utc.app.json.
    FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\telemetry.ASM-WindowsDefault.json.




    SUMMARY: All detected corruptions were successfully repaired.
    AutoAnalysis:: directive completed successfully.




    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 2 datablocks.
    Finish time: 2015-06-01 17:34:19.796
    ----------------------EOF-----------------------
      My Computer


  5. Posts : 611
    Windows 8.1
       #15

    Hawky, can you please verify you do not have KB3022345 installed.


    Can you also follow -- Windows Update Posting Instructions and return with the output.

    Cheers!
      My Computer


  6. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #16

    Seems he went the SFCFix method, so should have KB3022345 installed still.
      My Computer


 
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