Explorer.exe Crashing Issues


  1. gerrydog65
    Posts : 10
    win 7x64 ultimate
       New #1

    Explorer.exe Crashing Issues


    Window keeps randomly crashing.
    Attached is wer explorer dump file.
    I attached the program ignore wer_explorer.zip file please the dump file is explorer.exe zip.
    sorry thanks.

    Any help would be lovely.
    Explorer.exe Crashing Issues Attached Files
      My Computer
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  3. Callender
    Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #2

    What the crash dump says:

    You've got a problem with Internet Download Manager shell extension.

    Suggestions:

    Check for and install IDM updates.
    Try disabling the add on on IE then rebooting to see if the problem remains.

    IDM is free right? If the problem remains - uninstall it and reboot. If the problem persists upload a fresh explorer crash dump.

    If the problem is fixed - try fresh installing the latest version of IDM.
      My Computer
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  4. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #3

    IDM is paid, free should be 30-day trial.
      My Computer
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  6. gerrydog65
    Posts : 10
    win 7x64 ultimate
    Thread Starter
       New #4

    IDM is a paid App
    Thanks for the info Callender
      My Computer
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  7. gerrydog65
    Posts : 10
    win 7x64 ultimate
    Thread Starter
       New #5

    There was an update to IDM. Preformed update.
    Have 2 more Dump files.
    Can you please look at these.
    Thanks for your help.
    Explorer.exe Crashing Issues Attached Files
      My Computer
    Quote Quote

  8. Callender
    Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #6

    IDMShellExt64.dll
    IDMNetMon64.DLL

    Both dumps indicate problems with the above files. IDM again!

    I saw something similar once before where the crash dump indicated problems with IDM but the actual problem turned out to be with some .zip file manager. What do you use for zip files?
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  10. gerrydog65
    Posts : 10
    win 7x64 ultimate
    Thread Starter
       New #7

    I want to thank you for your time.
    I have decided to upgrade this drive to Samsung 840 EVO 250GB 2.5-Inch SATA III Internal SSD (MZ-7TE250BW) with an StarTech.com 2 Port SATA 6 Gbps PCI Express SATA Controller Card PEXSAT32.
    I will reformat and reinstall OS I will pay attention as I load apps to see if this issue presents itself again ( knocking on wood )
    Again thank you so much for your time.
    Win zip to manage my zip files.
      My Computer
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  11. margrave
    Posts : 318
    Windows 10 x64
       New #8

    Shell extensions are a frequent cause of explorer problems.

    When I have such problems, I use ShellExView to show me those extensions.
    Any extensions not published by Microsoft are suspect.
    One by one I disable them using ShellExView ... until the problem goes away.

    Much easier than reinstalling Windows!
      My Computer
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  12. gerrydog65
    Posts : 10
    win 7x64 ultimate
    Thread Starter
       New #9

    Thanks for the info I will use use that tool.
    I wanted a SSD anyway so it was time to reinstall.

    Thanks
      My Computer
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