Computer freezes randomly

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  1. Posts : 611
    Windows 8.1
       #11

    hameedhudeen said:
    Isn't the stock cooler that comes with the processor enough to keep it cooled?
    Yes it most cases it is.

    However, mistakes can be made in the build process which would mean that the cooler is not correctly seated with the CPU, or there is not enough Thermalpaste / too much thermal paste for the contact to not transfer the heat away effectively.

    (I have done this in previous builds, it can happen)


    Also, this seems very related to your issue -- Asus M5A97 LE R2.0 Freezing Screen [Solved] - Asus - Motherboards or is it a coincidence?

    Solution from that site --
    Try raising the DRAM voltage + 0.05, and the CPU/NB voltage to 1.18
      My Computer


  2. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #12

    OK so i disabled AMD Cool & Quiet and C1E, and Raised the voltage of DRAM by 0.05.
    Now which CPU/NB voltage am I supposed to change?

    This is my BIOS settings


    and it shows the max value is 0.5V. Is this the voltage I am supposed to raise?
    What am I supposed to do?
      My Computer


  3. Posts : 611
    Windows 8.1
       #13

    hameedhudeen said:
    OK so i disabled AMD Cool & Quiet and C1E, and Raised the voltage of DRAM by 0.05.
    Now which CPU/NB voltage am I supposed to change?

    This is my BIOS settings


    and it shows the max value is 0.5V. Is this the voltage I am supposed to raise?
    What am I supposed to do?
    If you do not know the settings, I seriously suggest leaving the overclocks alone!
      My Computer


  4. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #14

    Bro, but I increased the voltage just by the values you've mentioned. Don't worry I'm good at this :) I'll update this thread if the issue occurs again. Thank you both :)
      My Computer


  5. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #15

    If the issue clears, try enabling Cool & Quiet, it is responsible to downclock the CPU clock and voltage. If alright enable C1E again, this one shuts down unused cores.
      My Computer


  6. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #16

    Thanks bro :)
    Well explained
      My Computer


  7. Posts : 611
    Windows 8.1
       #17

    No worries,

    Please do keep us informed!
      My Computer


  8. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #18

    So the final report is here :P
    Everything was fine from yesterday after we changed the DRAM, CPU/NB voltages and turning off Cool n' Quite and C1E. Today I decided to turn on both the Cool n quite option and the C1E option and the issue occured right on the windows boot screen itself. Then I did a search on "C1E freezes PC" issue and found a large number of people having this problem.

    So finally I'm turning on cool n quite, resetting the DRAM, CPU/NB voltages and turning off C1E and everything is running perfect.
    C1E was the culprit here.
    You may even have a look at this thread here
    https://forum-en.msi.com/index.php?topic=170593.0

    Thank you people for helping me out :)
    Without you guys, I wouldn't have solved this!
      My Computer


  9. Posts : 611
    Windows 8.1
       #19

    hameedhudeen said:
    So the final report is here :P
    Everything was fine from yesterday after we changed the DRAM, CPU/NB voltages and turning off Cool n' Quite and C1E. Today I decided to turn on both the Cool n quite option and the C1E option and the issue occured right on the windows boot screen itself. Then I did a search on "C1E freezes PC" issue and found a large number of people having this problem.

    So finally I'm turning on cool n quite, resetting the DRAM, CPU/NB voltages and turning off C1E and everything is running perfect.
    C1E was the culprit here.
    You may even have a look at this thread here
    https://forum-en.msi.com/index.php?topic=170593.0

    Thank you people for helping me out :)
    Without you guys, I wouldn't have solved this!
    Good to hear you found the Root cause!

    If you could mark this thread as answered in the top right, that will save the thread for others and let them know the potential fix is within :)
      My Computer


 
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