System Repair Disc Not working

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  1. Posts : 13,576
    Windows 10 Pro x64
       #11

    What more do you want me to do ?

    I told you how to get to it and I put a picture in my album, this is not rocket science.
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  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #12

    AddRAM said:
    What more do you want me to do ?

    I told you how to get to it and I put a picture in my album, this is not rocket science.
    You did edit your post after he'd quoted you Brian, maybe he didn't see that.
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  3. Posts : 13,576
    Windows 10 Pro x64
       #13

    Yes but it was all done within a matter of 5 minutes

    And he only quoted what he wanted to, not my entire reply.

    I kept trying to post the shot of my boot menu, but it would not upload, never seen that happen before with a jpg.
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  4. Posts : 13,576
    Windows 10 Pro x64
       #14

    Sorry for the delay, but someone lowered the size limit for our pictures and I had to lower the shot to less then 2 MB

    Example of my Boot Menu which I get to by tapping F8 when the computer starts, I have no idea what key you push on your Gigabyte board.
    Attached Thumbnails Attached Thumbnails System Repair Disc Not working-boot-menu.jpg  
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  5. Posts : 231
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    AddRAM said:
    Sorry for the delay, but someone lowered the size limit for our pictures and I had to lower the shot to less then 2 MB

    Example of my Boot Menu which I get to by tapping F8 when the computer starts, I have no idea what key you push on your Gigabyte board.
    I have used each of my identical System Repair Discs about 8 times in total, with the following:

    RESULT 1 I got this every time (except once, see below) and with each of my identical System Repair Discs

    With my Sys. Rep. DVD in the drive, disc spinning, I started the machine (button on box). The flash screen told me that F12 was "Boot Menu". I rapidly pressed F12 and got "Please select boot device". I chose "UEFI: TSST corp CDDVDW SH-224". Screen cleared. "Press any key". I pressed one very rapidly.

    Screen "Windows Boot Manager". "Choose an operating system to start". Only one choice offered: "Windows Setup (EMS Enabled)". "To specify advanced operations for this choice, press F8." I stopped there, not wanting to risk messing things up. I pressed Escape and Windows started normally.

    RESULT 2 I got this once (possibly twice) early on, out of about 8 tests in total involving each disc.

    With my Sys. Rep. DVD in the drive, I started the machine (button on box). Again, the flash screen told me that F12 was "Boot Menu". I rapidly pressed F12 and got "Please select boot device". I chose "UEFI: TSST corp CDDVDW SH-224". Screen cleared with title "GIGABYTE-UEFI Bios." "Press any key". I pressed one very rapidly. (All that is the same as for RESULT 1.)

    "Windows is loading files". New screen: "System Recovery Options". "Select a Language". "US" is greyed out. "Select a Keyboard". "US" is offered, not greyed out but not responsive. "Next" button with a right arrow. Not responsive. I pressed keys but no response. System apparently hanging. Tried to restart computer from button on box: no response. Had to pull the mains plug.

    It is worrying that I got Result 2. Any ideas please? Many thanks.
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  6.    #16

    Do you know for sure you have a UEFI install? Does the Win7 hard drive have an EFI System partiition or the older System Reserved partition. If it's not a UEFI install then you would boot the other DVD drive choice without UEFI.
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  7. Posts : 13,576
    Windows 10 Pro x64
       #17

    Exactly, don`t choose UEFI.

    As you can see in my shot there is nothing UEFI related.
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  8. Posts : 231
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    AddRAM and others who have stuck with me on this: many thanks. Much appreciated.

    I have gone through yet again all the options offered by my System Repair discs (both of them, identical) with the same results: no sign of the System Tools which I believe that disc should offer. I conclude that there is something wrong with my (new) computer and will now explain all the story to the local computer shop in my town who built it, and ask for a solution, probably with a home visit.

    It is interesting that when I was testing Casper 8 (the cloning software) I made a bootable clone and it failed to be recognised as such.

    Whew! How much time do I have to get such a straightforward feature to work!
      My Computer

  9.    #19

    I asked you a question. Were you going to reply?

    Don't say you've tried everything when I read the thread and spotted what could be the problem, then you reply saying you've tried everything and are giving up. You have not.
      My Computer


  10. Posts : 231
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    gregrocker said:
    Do you know for sure you have a UEFI install? Does the Win7 hard drive have an EFI System partiition or the older System Reserved partition. If it's not a UEFI install then you would boot the other DVD drive choice without UEFI.
    Here is what I get when running my System Repair Disc:

    System Repair Disc Not working-boot-window-small.jpg


    UEFI

    I don't know whether I have a UEFI install. How could I find out please?

    However, I reported in my first message that when I chose the last choice in the screen opened after pressing F12: "Enter Setup", the (multicoloured) screen displayed a title and several buttons:

    GIGABYTE UEFI BIOS

    MIT System - Info BIOS Features - Peripherals - Power Management - Save and Exit

    When clicked on, each produced a screen full of settings etc. which did not look like repair tools. I exited without saving.

    Windows started normally. But does the presence of a title on the screen reading "GIGABYTE UEFI BIOS" mean that I do have

    UEFI?

    In message 15 I reported what I got when selecting the choice "UEFI: TSST corp CDDVDW SH-224".

    You say "....then you would boot the other DVD drive choice without UEFI." The other non-EUFU is P4. This produces "No

    system disc in disc drive or disc error. Replace and press a key." I opened the DVD drive (not having another disc) and got

    "Reboot and select a proper Boot Device, or insert boot media in selected Boot Device and press a key." This resulted in a loop and I restarted on the button on the box.


    PARTITION

    My C: drive (it is a 256 GB SSD which holds Windows 7). When I open its contents in Windows Discoverer: Start > Computer:

    My Local disk (C:)) I get folders: Intel, Perflogs, Program Files, Program files (x86), Users, Windows. Opening these (Perflogs denied access) I cannot find anything to show the presence of a partition of any sort but I am not expert enough to be absolutely sure.

    You mentioned that you might have spotted the error. Has this helped?

    Thanks
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