Random windows 7 pro start error unfixable


  1. Posts : 2
    windows 7 pro 64bit
       #1

    Random windows 7 pro start error unfixable


    Hi,
    So i get a startup failure Randomly when i turn on this laptop Lenovo B50-45 then when windows tries to fix the error it can't. Then i reboot and everything loads fine.. Not sure what's up as i've done all the Diag. Options available through Lenovo support Software and everything passes.. Memory and hdd test ok, Also have factory restored twice but to no avail. When i use it performs ok, This machine has Windows 7 pro pre-installed on it but original was made with windows 8 pro . Has 2 partitons c:/ and d:Lenovo??

    will upload the .dmp file .

    Any Helpwould really be appriciated as i'm really not sure whats at fault.

    Thanks
    Random windows 7 pro start error unfixable Attached Files
      My Computer


  2. Posts : 547
    Windows 7 Enterprise x64
       #2

    the crashdumps point to HIDCLASS.sys which is your USB driver according to my research, check that driver and see if it happens again
      My Computer


  3. Posts : 2
    windows 7 pro 64bit
    Thread Starter
       #3

    Hi Hacb,

    Thanks for the reply. I did do a chipset driver update through AMD yesterday and haven't had the problem since. It does include the 3.0 usb drive. Much appreciated for the help
      My Computer


  4. Posts : 547
    Windows 7 Enterprise x64
       #4

    no problem at all.
      My Computer


 

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