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Windows 7: Screen goes white after 5 minutes of inactivity

09 Jun 2015   #1
tmichaelmcn

Windows 7 64 bit
 
 
Screen goes white after 5 minutes of inactivity

This is a brand new machine. After 5 minutes without mouse or keyboard input, the screen goes white. It can be restored by clicking the mouse and then hitting the esc key. When I try to boot into safe mode, the system will not accept my password. More information: the system does not identify my Samsung 23" monitor--it uses a generic driver (Generic non-PnP monitor) and says the correct setting should be 2068x1152 which does not fill the monitor screen. The native resolution of the monitor is 1920x1080, which does fill the screen, although there are often streaks running through it.


My System SpecsSystem Spec
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10 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

It maybe a screensaver kicking in, perhaps not working correctly.
My System SpecsSystem Spec
10 Jun 2015   #3
tmichaelmcn

Windows 7 64 bit
 
 

Thanks for the quick response. I'm pretty sure it's not the screensaver--it happens whether the screensaver is on or off.
My System SpecsSystem Spec
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10 Jun 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Checked power options yet? Any 3rd party software that could do it? Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
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 Screen goes white after 5 minutes of inactivity




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