Large font refuses to print. Why?

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  1. Posts : 153
    Windows
       #1

    Large font refuses to print. Why?


    I had a very strange thing happen today. I was trying to print a "Wet paint" sign in Word. So I made it big with 120 pt default font. But then when I clicked Print, the page came out blank. Hmmm? I tried again ... the same. I then saved it as PDF and tried printing from Acrobat. Still nothing...

    Eventually I made a screenshot of the page (with Prnt Scrn key), saved it as jpeg, inserted it back into Word as a picture and only then I was able to print it.

    Any idea what's going on?

    PS. Just to note, I can print just fine any small (default) font size text.

    PS2. Our printer is HP LaserJet Pro 400 M401dne
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    From the "For what it's worth" department
    (or perhaps the "Misery loves company" department):
    I was able to replicate (but not solve) your problem...
    ...using MS WORD 2010,
    wet paint,
    120 pt font and
    an HP LaserJet 400 M401 printer.

    I did not test the PDF part.
      My Computer


  3. Posts : 1,686
    Windows 7 x64 Ultimate and numerous virtual machines
       #3

    I printed it just fine in my copy of Word 2010. However my system word was running on has 32GB and the machine that did the printing has 16gb of ram. When something like this does not print it is usually a memory issue. How much ram does your system have?
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    The computer that MS WORD 2010 is installed on for my testing has 16GB of RAM. The printer is networked via LAN cable.

    We will see what the OP has
      My Computer


  5. Posts : 1,686
    Windows 7 x64 Ultimate and numerous virtual machines
       #5

    UsernameIssues said:
    The computer that MS WORD 2010 is installed on for my testing has 16GB of RAM. The printer is networked via LAN cable.

    We will see what the OP has
    Exactly like mine. The printer was on the network connected to another PC. I suspect it is a memory issue, remember when with Windows 95 the hard drive would be written to for 10 mins to print a big picture? Or are you not that old ?
      My Computer


  6. Posts : 153
    Windows
    Thread Starter
       #6

    Thanks guys. Sorry for the delay. I don't think it's ram. We have a fairly recent Dell desktop with 6GB RAM that doesn't have much installed on it. It is actually our office's main PC. We print receipts off of it many times a day.

    I think the issue is with the HP driver or maybe the font. The one I was printing it with was Calibri. And yes, it was Word Home & Business 2010 & later Adobe Acrobat.

    The printer is a network printer, but it is actually connected via a USB (or ethernet) to this particular PC.

    @Indianatone: What printer did you try it on?
      My Computer


  7. Posts : 10,485
    W7 Pro SP1 64bit
       #7

    I'm that old and then some

    The HP printer that I tested on has its own network adapter. The printer is tied directly to the network via a LAN cable without another computer being involved. Fortunately, I don't need to make/print signs.
      My Computer


  8. Posts : 1,686
    Windows 7 x64 Ultimate and numerous virtual machines
       #8

    I have an HP 830C It is an office printer I have had for 10+ years. Printing is set up to render the print job on the local PC not the one connected to the printer. You need more memory for bigger fonts.
      My Computer


  9. Posts : 153
    Windows
    Thread Starter
       #9

    Indianatone said:
    You need more memory for bigger fonts.
    You mean 6GB is not enough to print "Wet paint"? :)

    This printer is relatively new. Maybe a couple of years at max and it's been working without any problems. This is the first issue that came up.

    @UsernameIssues: Have you by any chance updated that printer's firmware recently?
      My Computer


  10. Posts : 10,485
    W7 Pro SP1 64bit
       #10

    dc2000 said:
    ~~~
    @UsernameIssues: Have you by any chance updated that printer's firmware recently?
    I've never updated the firmware.

    Via the printer's web interface:
    Firmware Datecode: 20140521
    Total Memory: 256 MBytes
    Available Memory: 183.37 MBytes


    It looks like new firmware is available from here:

    Large font refuses to print. Why?-hp-firmware.png
      My Computer


 
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