Photos become permanently corrupted when viewed in Windows Explorer

https://www.sevenforums.com/ like this?

I don't know about the OP but I will get that portable for sure

Hi mjf,

Thanks for your input.
I use Faststone software for resizing photos to send by email. For example images sent with my first post were resized to reduce size for uploading.. I have not used it for viewing photos. I have used PICASA to view and create collages. If the images are corrupted in the folder then PICASA reads them as colour corrupted. I feel that Fast stone might do the same. I will try.

I will carry out procedure mentioned by GokAy. Procedure suggested by GokAy has 2 prong attack.

(1) Is there any malware or virus.
(2) Is any software causing the problem. (That is how I see it).

My review of the problem suggests that colour corruption takes place when I copy images with Windows 7 Explorer.

1 Copied images from SD Card to a 80 Gb IDE Disk. (It was just there to be used I am not viewing image sform 80 Gb on main computer just to be safe. I only use if for storage of images and copy to the main disk)
2 Images are NOT colour corrupted on spare computer (So far so good)
3 Copied images to main computer with Windows 7 explorer.
4 When images show up on screen, colour corruption creeps in. (See my first post on what happens)


My current view is that
1 It will be good to check for any virus not picked so far (i.e. follow GokAy's procedure)
2 See if any program is interfering (See GokAy's input)
3 Hopefully there is way to determine if Windows 7 explorer is the culprit and if COPYING with explorer is the cause.

Your input is most appreciated

mal1938

If it is windows explorer then still a 3rd party app should be responsible. One that has hooked to the process, maybe added to context menu. That's why we are uninstalling them one by one.

Hi GokAy, Got it thanks

Hi GokAy,

I attach a document named, GokAy Procedures 2.doc". I used CCleaner, Malware Bytes and FARBER. I have included screenshots in the attached document. No Malware or Virus were found. I also attach FRST.txt and Addition.txt.

I hope I have followed the procedure correctly for Clean start up. I am prepared to rework, if I missed any step. On the Services tab, clicked to select the Hide all Microsoft services check box, and then clicked Disable all.


A 80 Gb Hard Disk has over 12 GB of images. Copied with explorer to the troublesome computer (named HP3). . Images show correct colours on XP computer. As before, Images show up colour corrupted on the troublesome computer (HP3). I again connected 80 Gb to the XP computer. All images are colour correct



Antivirus programs on the computer. I removed Kaspsersky. I only have Avast Free Antivirus.


I will re-examine your posts and try what I have not tried so far


Thanks and Regards


mal1938

Some consideration at first sight:
- You have both Avast and MSE running, please uninstall Avast for now.
- Update flash player (your version is 10, current is 18) https://get.adobe.com/flashplayer/
- You have AMD Catalyst listed, please run CCleaner and switch to Tools - uninstall any AMD entry, HydraVision should be AMD too. Also click the Save to text file (lower right) and attach here.
- Ask.com toolbar, did you install this on purpose?

Hi GokAy,
You are knowledgeable and thorough with detail. Very much appreciated. Lucky to have you helping. I did not install ask.com tool bar. I have disabled it many times or removed it. I have gone to Google, settings, mange search engines and removed it with many others. It keeps coming back. I used Avast to check for viruses again. We found Avast picks up what others miss. Will uninstall to test. I should have replied and said that I have Corel Video Editing software. None others. Removed Adobe and Sony Vegas in favour of Corel. Any extras are from Corel only. Hence all Corel products should be compatible. I have used Corel for several years and had no problem with corrupt of images before. 11.46 pm here. Will be back to the key board tomorrow. Thanks and regards. mal1938

No worries, whenever you have the time.