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Windows 7 Ultimate 64 Freeze while Idle
Hi All,
I am in need of some assistance with an issue I have been having for over 6 months, I have only recently been trouble shooting the issue as it has been getting a lot worse as time has gone on. If someone could please provide any assistance it would be greatly appreciated as it is starting to cause a lot of issues for me.
I will try to provide everything in point form to make it easier to follow.
ISSUE – When I leave the PC and step away it will go IDLE and the screens will turn off when I come back I will move my mouse or hit the keyboard and the screens will not turn back on. The PC will remain frozen until I power it back on. (IT does not happen as soon as it idles it can take anywhere from 1 hour to 5 hours)
- · Sleep and hibernation mode are both disabled.
- · Displays turn off after 10 mins
- · PC is on balanced power setting.
- · Turn off Hard disk set to 20 mins
- · PC has been freshly re-imaged 3 times but the issue continues
- · CPU Temp is about 27 on IDLE cooled with cosair hydro pump
- · MemTest has been run for about 3 hours with no errors
- · (Not to give a red herring but a freeze usually can happen quite quickly after a session of GoToMyPc or TeamViewer has ended.)
System Settings –
- · i7-3820
- · P9X79-PRO
- · 2x Gigabyte HD 7970
- · Corsair 16GB (4x4GB) 1866MHz DDR3 Vengeance
- · Samsung 128GB SSD 840 PRO Series
- · Samsung 256GB SSD 850 Pro
- · Windows 7 Ultimate Service Pack 1
- · Both SSD are running latest Firmware BXM06B0Q and EXM01B6Q
- · Graphic Cards are running Catalyst 15.5
- · All Windows Updates Installed
- · Motherboard Bios has latest manufacture update.
Trouble Shooting -
- · For the purpose of this thread I can give you some recent trouble shooting. I'm not saying what is in the event viewer is the cause of the problem just what the last entry was.
- · Left PC on. PC Froze last event in log before PC was restarted - The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.
- · Network Adapter ( Intel 82579V Gigabite Network Connection )- Uninstalled and deleted Ethernet drivers that came with motherboard CD installed V18.1.59.0 from ASUS Website
- · Left PC on PC once again froze with The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.
- · Uninstalled and deleted V18.1.59.0 Network Adapter Driver again and installed the latest Intel Driver from Intel website 12.10.29.0
- · Left PC on PC once again froze with The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.
- · Uninstalled and deleted Intel Driver 12.10.29.0
- · Left PC on with no Ethernet driver installed. Once again froze but this time with The Microsoft Software Shadow Copy Provider service entered the stopped state.
- · Left PC on again and once again another freeze with The Microsoft Software Shadow Copy Provider service entered the stopped state being the last entry.