New
#1
Help need but don't know where to start
Hi All
I have spent weeks reading all the posts on here to find a solution to my problem. I am now ready to throw the pc out of the window. I am really hoping someone can help me out but i will say at this stage i have no advanced computer knowledge. Here goes.........
First signs were changes to my google chrome browser (they disappeared) I cant play any media files as i get the error No such supported interface. Cant make any changes to firewall. System protection is disabled and i cant do a system restore as it says its turned off by administrator.
I followed a post to delete a file called DisableSR.REG_DWORD in HKEY.Localmachin\software\polices\microsoft\windows\windowsNT\systemrestore.
When i delete it i can gain access to system protection and turn on system restore but as soon as pc reboots after install its all back to normal with error message system restore has been turned off by administrator.
I am sorry for waffling on but i'm tired and fed up.
Can anyone help me???
Sharon