Saving as/Opening file, cannot see desktop


  1. Posts : 3
    Windows 7 Enterprise
       #1

    Saving as/Opening file, cannot see desktop


    This is a bit odd and our IT people cannot figure it out, so I turn to you for help.

    Whenever I save a file to the desktop, whether its in Word, Excel, etc my save window does not see any folders or files on the desktop. I click on Save as, window dialog box opens, and on the left side of the window I click on Desktop and nothing loads. It literally takes about 4-5 minutes for the icons to populate. It doesn't matter which program I'm using. Its frustrating having to wait several minutes before being able to save to the desktop.

    Anyone have any ideas?
      My Computer


  2. Posts : 5,092
    Windows 7 32 bit
       #2

    How many objects are on the Desktop? Do you have any Desktop icon manipulation software like Fences running? How much free space is on the system partition?
      My Computer


  3. Posts : 3
    Windows 7 Enterprise
    Thread Starter
       #3

    I have about 10 folders and 20 icons, nothing insane.

    I did change a folder icon, using stock photos from windows.

    I have 232gb free on my main partition out of 300gb
      My Computer


  4. Posts : 5,092
    Windows 7 32 bit
       #4

    And you aren't running a desktop manipulator like some automatic icon hide or anything?

    If so I would start with these 2 and see if there is any change:

    Icon Cache Size - Change in Windows

    Icon Cache - Rebuild
      My Computer


  5. Posts : 3
    Windows 7 Enterprise
    Thread Starter
       #5

    Neither of the suggested fixes worked. Still getting major lag
      My Computer


  6. Posts : 10,485
    W7 Pro SP1 64bit
       #6

    Try testing with a new user account/profile - perhaps enabling/using the Guest user account for that test. If it does not happen while logged in as Guest, then go back to your normal user account and move every object (folders/shortcuts) to a temporary folder that is not on the desktop. If that cures the issue, then put the objects back on the desktop a few at a time until you find the offending object(s).
      My Computer


  7. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #7

    Clutching at straws a bit but are you running Aero? If yes try switching it off? What desktop theme are you using if not Aero?
    EDIT Sorry crossed with UsernameIssues
      My Computer


  8. Posts : 5,092
    Windows 7 32 bit
       #8

    The only other thing that occurs to me is the hidden file desktop.ini may be messed up. If you change folder view options to turn off Hide Protected System Files it should show up on the desktop. Load it into notepad and post the text so we can see if it is weird. :)
      My Computer


  9. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #9

    MilesAhead said:
    ... desktop.ini may be messed up....
    I would suspect this too.

    I would also suspect some software that hooks to explorer/context menu.

    See if Safe Mode is ok, and then try a clean startup if above recommendations fail - Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  10. Posts : 6,285
    Windows 10 Pro X64
       #10

    Give this a try, it's worked for me (so far): Slow Explorer progress bar on large folder
      My Computer


 

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