Dell XPS 8500 Won't boot into safe mode or boot at all.


  1. Posts : 17
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
       #1

    Dell XPS 8500 Won't boot into safe mode or boot at all.


    Hi,

    Dell XPS 8500 Won't boot into safe mode or boot at all. i tried to run DELL diagnostics but the whole PC just went dead halfway.


    pl advise. thanks!
      My Computer


  2. Posts : 1,102
    OEM Windows 7 Ult (x64) SP1
       #2

    Hi:

    I am no geek or expert (just another home user).
    But if you can't even get into the F12 Dell diagnostics, it sounds like catastrophic hardware failure.

    But you might try this tutorial:
    Windows 7: Troubleshooting Windows 7 Failure to Boot


    Is it under warranty?

    Hope this helps,
      My Computer


  3. Posts : 8,135
    Windows 10 64 bit
       #3

    Dell PC's do a Power On Self Test (POST) when first powered on. Do you get any error (error code) there? If you get any code post it as I have a Dell error code listing.

    Can you press F2 and enter the BIOS?
      My Computer


 

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