Windows recently restored, keeps freezing and restarting during gaming

chubbard615 · 29 Jun 2015

I haven't run into the issue while idling but during certain games my computer completely freezes and ends up restarting, i have tried running sfc in command prompt like another thread suggested but it also said that whats in C:\windows\minidump would help, so i have attached those files

MilesAhead · 29 Jun 2015

Could it be you updated the video drivers and the restore put back the old ones from the Windows distribution? In any case I would try updating with the latest drivers direct from the GPU manufacturer first.

chubbard615 · 29 Jun 2015

MilesAhead said:

Could it be you updated the video drivers and the restore put back the old ones from the Windows distribution? In any case I would try updating with the latest drivers direct from the GPU manufacturer first.

The video drivers seem to be fine, I got them right off AMD's site right after restore, and im allowed the full resolution from them so they seem to be working correctly

MilesAhead · 29 Jun 2015

Next thing I would look at is heat. Do you have temp monitoring software running for CPU, GPU motherboard etc..

chubbard615 · 29 Jun 2015

MilesAhead said:

Next thing I would look at is heat. Do you have temp monitoring software running for CPU, GPU motherboard etc..

i've never had problems with heat in the past, only running an amd athlon II x4 635, and a radeon hd 6670 so, and my fans seem to be very low

MilesAhead · 29 Jun 2015

This utility may be helpful:
Alternative to standard event viewer of Windows

Also if your fans are low and things are hot that can cause a lockup. They may not be triggering up to higher speed for some reason. I would get a temp utility instead of assuming. There are a bunch of free ones on the big download sites.

gregrocker · 29 Jun 2015

What do you mean "restore?" Either you did a Clean Reinstall or ran Factory Recovery - unless you're referring to doing a System Restore. Which is it?

MilesAhead · 29 Jun 2015

gregrocker said:

What do you mean "restore?" Either you did a Clean Reinstall or ran Factory Recovery - unless you're referring to doing a System Restore. Which is it?

.. and why was it necessary?

GokAy · 29 Jun 2015

Miles, did you use the event viewer alternative? Can it show the Application and Services logs?

MilesAhead · 30 Jun 2015

GokAy said:

Miles, did you use the event viewer alternative? Can it show the Application and Services logs?

I have NirLauncher which has it as a tool. I have no idea how long it takes to load up. After 20 seconds still loading logs. I suggest referring to the page in the link for gory details. :)