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#1
Computer slowdown, Startup now fails and Startup repair won't launch
Hi,
I am trying to help a family member with problems with their laptop. Over the past few months it has been slowing down badly, with anything from photos to websites to excel taking minutes to load. Usually I was able to fix this by identifying the programs slowing the PC and ending them in task manager. In the worst case scenario restarting would fix it
This evening, someone tried to turn it on, and on return found it on start up repair. After waiting a while, I realized it was in the notorious start up repair infinite loop. After turning off the computer, and trying a normal boot, it loaded the windows logo, before going back to the start up failed screen. After choosing the start up repair option, the windows background appeared, but the start up repair failed to appear. Multiple restarts have also failed to have the startup repair appear. Any ideas or help would be appreciated.
(Extra point, as it is a family PC, the owner is not too keen on me messing around in bios or safe mode)
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3 year old Sony Vaio
Intel Core i5
Nvidia Geforce